Lock Icon on Collection

Jadendreamer13
Valued Contributor III

What does it mean when there is a Lock Icon next to a collection in my list of collections? I can’t view the collection or unlock it. Thanks!

3 REPLIES 3

Sara_H
Honored Contributor III

@Jadendreamer13 

It depends where you are seeing the lock icon. Are you viewing the list of your collections from your store back end collection tab or via your member homepage collection tab or when you are trying to add a product?

Locked collections are usually 'inactive' or private (could be that it's not full indexed or borked)

Sara_H_0-1713254444944.png

I sometimes see them if I'm in my store's back end trying to add a product to one of my other's store's cross sell type. (it doesn't like that)

 

CreativeLeahG
Honored Contributor III

In the collection edit tool, go to 'collection marketplace' tab (top right) and there you will see a slider button that allows you remove the collection from the marketplace. If that is 'on' that will be why it isn't visible.

Jadendreamer13
Valued Contributor III

Awesome. Thanks so much. 🙂