Mailing labels in wrong category in collection backend
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08-30-2023 09:15 AM
I use the 14x14 cut vinyl sticker paper for guest list mailing labels. When added to my collection they show up under gift wrapping. See image for the marketplace department the are currently in. The next level after "mailing labels" is envelopes. I already have an envelope so if I use that one of the other won't appear in the collection as only one can be the primary image (and of course, it would show up in the "envelope" spot). In the "consider adding" section there is a category for Wedding Address Labels. That would be the perfect spot for my wedding address labels, but I can't figure out how to get them there. I'm sure it' has something to do with the fact that I have them on vinyl sticker paper, but I don't know how to correct it. What marketplace department should I be using to get them in the right spot? Maybe the department that I have them in needs a "mailing labels" choice after "mailing accessories.
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08-30-2023 10:26 AM
If you click on the slot for 'Wedding Address Labels' you can see which department works for that slot. In this case it's showing 'Invitations & Stationery > Mailing Accessories > Return Address Labels'. Strange that it isn't pulling from 'wedding mailing accessories' that you mentioned, but if you want your stickers to show up in that slot you can change the department on your product.
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08-30-2023 04:16 PM
Yes, I saw that but I'm reluctant to put them in that department because they are not return address labels they are guest list mailing labels for the front of the envelope. I'm wondering if that will mess up the search for them.
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08-30-2023 06:50 PM
Hmmm, you're probably right. There might not be any way you can get them into the right spot until Zazzle fixes the department that slot is being populated by. There are a few products that had that problem to start with, that have since been revised, so hopefully they'll pick up on this one too.

