Numbers Don't Add Up, What's the deal?

1WhoConquers
Contributor

Can someone explain this? Because the numbers don't add up, and I'm really ready to go on a quest to get everyone to dump Zazzle and join Printful/Shopify instead. I really resent being scammed...Screenshot_20240516-220038-01.jpegScreenshot_20240516-220131-01.jpegScreenshot_20240516-220004-01.jpeg

1 ACCEPTED SOLUTION

ColsCreations
Honored Contributor II

Odds are the design was transferred to a much less expensive product like a card. The "royalty by product" page in your screenshot only shows the orig product (aif_wallart). You have to look at your Royalty History page to see what product it was transferred to.

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2 REPLIES 2

ColsCreations
Honored Contributor II

Odds are the design was transferred to a much less expensive product like a card. The "royalty by product" page in your screenshot only shows the orig product (aif_wallart). You have to look at your Royalty History page to see what product it was transferred to.

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1WhoConquers
Contributor

Thanks. That was indeed the case, and it's really confusing and misleading in the report.