Product Insights ?

[JerryLambert]

This is an example of one of my products insights

Created: 3/17/2017
Modified: 4/1/2023
Royalty: 6.50%
Orders (last 7 days): 3
Orders (last 30 days): 8
Orders (all time): 359
Item Sold: 360
Quantity Sold: 367
Last Sold: 5/27/2023
Last Viewed: 5/24/2023
Views: 19551
Likes: 125

What is the difference between 'Item Sold' and 'Quantity Sold'? And why are the last viewed and last sold stats not concordant? 

[KeegansCreation]

Last Viewed hasn't updated for several days so that's why it's out of sync. I think (but could be wrong) that item refers to number of orders but quantity refers to number of objects within the order. For some products it will always be higher because the minimum quantity a person can buy is >1.

[Sara_H]

@JerryLambert I think the difference between 'Item Sold' and 'Quantity Sold' could be that for some of your items - additional content was added and Z has to calculate that some how.

I sold a placemat the other day - only one - yet the quantity sold went up to 3 (due to the customer adding two sets of additional content) so perhaps that's why? 

And as @KeegansCreation stated - last view date stopped being updated on or about 25th  so when the indexer catches up with the rest of the world - that will sort itself out