Product pages issues with seeing the product we are promoting

mylittleeden
Valued Contributor

I would like to bring it to your attention that having the other products above the product one is promoting means at least on my screen that you can't even see the product the potential customer came in on. See below. With the new program in place and the need for designers to become more proactive in promoting themselves, which I have been shifting to work more actively on, it is a bit upsetting to see my promotional efforts being treated as second to other people's designs. Hopefully this is a glitch and the other designs are moving forward placed back down below at least so the viewer can see the product they click on first. I really don't think that is asking too much is it? Please let me know as I am starting to question why I am investing more time and money in promotion when this is the opening screen now. Screen Shot 2025-10-03 at 11.32.19 am.png

4 REPLIES 4

MOM
Valued Contributor II

@mylittleeden   I'm afraid that's not a glitch because it has been like this for quite some time (many moons in fact). When it started it killed off my desire to put lots of effort into heavy duty promoting on Social Media - I'm just not very motivated anymore and have posted my opinion about this change previously in the forum here. Because this really doesn't feel so nice to me.

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Mark
Moderator
Moderator

Hey @mylittleeden,

Sorry to hear about this issue. Can you please share an example link so we can investigate? Thanks.

- Mark

MOM
Valued Contributor II

@Mark  Mark, it can be any product - it doesn't really matter. If someone comes from outside (an other website or social media, email, via SMS or what ever he/she will encounter this view when arriving for the first time at Zazzle. In my example my link is https://www.zazzle.com/nostalgic_san_francisco_cable_car_travel_keepsake_snow_globe-2565393016737055... (https://www.zazzle.com/nostalgic_san_francisco_cable_car_travel_keepsake_snow_globe-2565393016737055...). You can easily test that - just use a browser you usually don't use and you will see what MyLittleEden is talking about.

Thanks so much for looking into it and hopefully reversing it to the "good old days" because it is really demotivating for us creators who try to promote.

first_visit.png

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samack
Contributor II

I know when I click on a link to a product I am interested in on social media, if I land on a page where I cannot see the product advertised, i am immediately alarmed and I think spam and malware and exit out as quickly as possible. It is very confusing to not see the product you expect and the customer is likely to be confused and may decide to just exit.