Removed all products & images to close down. Still selling products... Why?

[LMGildersleeve]

10 days ago, I deleted every product and images too. I'm still selling products. 

I deliberately chose to close at the end of October so that all funds I had accumulated would clear and my final pay out would be in December.

Could someone at Zazzle tell me how this is so? 

[PenguinPower]

Are they repeat customers? I believe any customized products remain accessible to those who purchased them, even if the original product is deleted.  

[Barbara]

I've had the exact same thing happen to me--all products deleted, all collections, all images--and after that, I sold a couple products. At least the royalties are only $4 and change. I'm not about to argue for a final payout. They can keep it. I looked through royalties, by the way, and though I might have missed it, I didn't find the same person buying the product previously, but I guess they must have.

What I'm left wondering is, what if someone else comes in to buy something they'd previously purchased and orders it? Who's credited with the royalties?

[VivianD117]

I am so sorry you are leaving -- I truly enjoyed working with you.

[OakAndPine]

That is worrisome. Can someone from Zazzle please clarify.

[ColsCreations]

I am not someone at Zazzle but ... 

The Creator License Agreement says

No specific time frame is actually given, just "not immediate ... during regularly scheduled operations" .

I don't think it's true that buyers can re-order forever via their Order History. There are plenty of things in my Order History, including my own designs that I know still exist, that just give me the "oops! product not found" page when I click on them. Neverminding that, if Z allowed customers to perpetually re-order even after removal of product, they would be violating their own terms that say only orders placed prior to the [completed] removal will be fulfilled.
So I don't know but sounds like "de-indexing" to remove from all the places something might be cached takes longer than "indexing". 

[Barbara]

Reading through what you found, I'd say both LM and I may now be safe from further orders, though there's nothing about money owed for those "extra" orders we've garnered. Obviously, we can't wait for our payouts to hit the 50- or 100-dollar required amount for such a payout, so it remains to be seen what will happen in December. (Likely, nothing.)

P.S: I've searched all over and can't find where my avatar is so I can delete it. It's not very important, of course, but if LM could delete hers, it means the avatar is someplace, right?

[ColsCreations]

P.S.
It's sad seeing the blank circle where your profile pic would be here. 😶