Request to Verify 16-Year Old Account by Adding Cell Phone #

[BabyGrogu]

I received an email that said that I have a message on Zazzle, but when I try to view the message it wants me to verify my 16-year old account by adding a cellphone #.  The problem is that I don't have a cellphone.

The message is from a buyer asking a question.  I would like to respond to them but can't at this point.

How can I get this resolved?

FYI: I have been a creator on Zazzle for over 16 years and have sold over 2500 items over the years.

FYI: I tried to use Zee (the Zazzle AI), but it is basically useless.

[waterart]

Contact Zazzle support, they will verify you without a cell phone

[BabyGrogu]

Thanks, but I don't see a way to contact a human.  It seems that the only support available is their AI (Zee).  It tried to help me, but couldn't.  It then asked if I wanted to speak to a human and then ghosted me.

[Zorinda]

Awhile ago a link was posted, I think by James (?) where you could submit info to Zazzle and they’d fix it. That’s how I got it resolved.  Do a forum search on account verify and you should find it. It was around 6 months ago if I’m not mistaken.

[Badeesie]

The old links I found for non-supported countries and the like now link to Zee.

[Mark]

Hey @BabyGrogu,

I'm sorry to hear you have had issues verifying your account and contacting Zazzle. We have reached out to you via email to help.