Showing "Sorry, no products found."

designso
New Contributor

designso_0-1707201883030.png

Showing "Sorry, no products found." all my 75 products disappeared from store. : (

 

7 REPLIES 7

Anne-Marie
New Contributor III

Mine also. Almost 100 products are nowhere to be found.

Anne-Marie
New Contributor III

You should find the "lost products" in your Collections though. They are not really gone. Hopefully, this issue will be fixed.

Fiona
Moderator
Moderator

Hey @designso,

I am sorry to hear that. I will pass this on to the team now!

-Fiona

designso
New Contributor

Okey 😊

Lola
New Contributor II

Hi @Fiona . I'm having problems with this also. My products are showing on the public storefront, and in the management area under "All Products." But when I click on some of the categories, I see no products and only the message "Sorry, no products found."

Sara_H
Honored Contributor III

@Lola It's a known glitch - check out this thread in the Technical Forum.

https://community.zazzle.com/t5/technical-issues/many-products-in-the-backend-store-are-no-longer-in...

You are not alone

Lola
New Contributor II

Hi @Sara_H . Thanks for the link. Hopefully this gets resolved soon.