Something went wrong

[artmulya]

Hi Everyone,i just opened my first store few days ago and have listed some products. i tried to orgenize my store by creating some product categories but all the categories i have created didnt appears on my store. Another issue that made me so confused is, anytime i look at my store as a visitor and click on product tab, it always says "something went wrong" Error 404". 

Do you guys know what causes those problems?

Thanks in advance.

[Fiona · Accepted solution]

Hi @artmulya ,

Welcome to Zazzle, we are happy to hear you've set up a new store!🙂

I've taken a look at your store and the issue you're experiencing is most likely an indexing delay.

Please allow 72 hours for your products to index correctly in your public storefront.

Fiona🌻

[ISAZI]

Hi. 

I been having issue Something went wrong red msg. Apparently not for everything only for this Red hat i have no idea what m i doing wrong but its frustrating. Any assist. could be useful. Thanks. 

[artmulya]

Thank you for your reply. it really helpful.

I can wait for 72 hours 😃. No problem.

Thanks Heaps.

Cheers

[Jadendreamer13]

In order for your categories to show in your store, they must have a cover image. If you have not uploaded a cover image, then you need to do that.

[artmulya]

Thank You.

All my categories created with cover image.

Some of my product now shown on the right page. Seems the indexing delay is the main issue here.

Thanks anyway to remind me about the cover image. its very nice of you and i appreciated that.

Thanks Heaps.

Cheers 

[artmulya]

Thank You.

All my categories created with cover image.

Some of my product now shown on the right page. Seems the indexing delay is the main issue here.

Thanks anyway to remind me about the cover image. its very nice of you and i appreciated that.

Thanks Heaps.🙏

Cheers 👋