Sudden Drop in Royalty Earnings with 3rd Party Referrals Since April 1st

[JKata]

Hi everyone,

 I've noticed something strange since April 1st. For sales that come through 3rd party referrals, where I’ve set the royalty fee to 10%, the final royalty payment has been reduced to 5%.

Does anyone know why this is happening?

Is it a new policy or just a glitch?

Has anyone else experienced a similar drop in earnings?

Thanks in advance for any insights!

[KittyValentine · Accepted solution]

They take out the marketing fee which is i.e. for wedding items or stationery 50% from your royalty.

[JKata]

Thank you for your fast reply. That's a huge amount of money... 😞

[Deseades]

Interestingly enough, all my recent sales are 3rd party;) Before I had quite a lot of NONE referred ones....

[Laura-LiseWong]

I have noticed an uptick of 3rd party now too. Seems over 90% are 3rd party now. Hopefully it all levels out.

[Sara_H]

@JKata 

It is the new terms and conditions that came into effect April 1st

https://www.zazzle.com/terms/user_agreement

https://www.zazzle.com/terms/ambassadors_agreement

You have a lot to catch up on - have a read through the new Ambassador Forum https://community.zazzle.com/t5/ambassador-program/bd-p/ambassador and post any questions you may have there

[JKata]

Thank you for your quick reply. I see I need to read them through.