The delete button disappeared

whimsywhim
Valued Contributor

Good morning,

While I was designing a product, I went to delete a particular image when the delete button disappeared.  The image is not locked.  I can't find any other way to delete the image.  

Does anyone know how to delete an image in the design area when the delete button disappeared?

Thank you.

1 ACCEPTED SOLUTION

PacifierCity
Valued Contributor II

Did you select "Make object(s) permanent and always visible" in the tools section on the right by accident?

PC

..............................

-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

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7 REPLIES 7

Mark
Moderator
Moderator

Hey @whimsywhim,

I usually just press the delete or backspace button. If it's a particular product causing the issue I can take a look.

- Mark

whimsywhim
Valued Contributor

When I get my new computer, I will try that.  I'm on my husband's Chromebook, and it doesn't have a delete key.  Backspace doesn't work.  It's a particular image on a design.  It's just bizarre the trash can / delete icon is gone from it.  When I have my new computer, I'll try the delete button on the keyboard.  If it doesn't work, I'll contact you again.  Thanks!

whimsywhim
Valued Contributor

Neither the backspace button or the delete button on my keyboard work.  If you take a look, it is in my saved files under Dipped Oreos (Kevin's Baptism).  It's on the first page, first one in the second row.  I want to delete the leaves frame, but the delete / trash can icon disappeared.  Thank you.

Baylee
Valued Contributor

If all else fails, you could use 'edit' and 'cut' on the design tool menu as an alternative solution.

whimsywhim
Valued Contributor

Thank you for your response.  That doesn't work either.  I'm just at a complete loss as to why the delete icon disappeared and why nothing works to get rid of the image.  It's incredibly bizarre.

PacifierCity
Valued Contributor II

Did you select "Make object(s) permanent and always visible" in the tools section on the right by accident?

PC

..............................

-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

Yes, it was.  I took if off, and the delete icon reappeared.  Thank you sooooo much, PC!  I wish I had your knowledge of Zazzle.  I'm going along slower than molasses!  Thanks again!!