We cannot pay you because your payment settings are incomplete

[trulyyamandaa]

Hello, hoping someone can shed some light. 

I logged in today to see the error on my earnings page

"We cannot pay you because your payment settings are incomplete."

It states that my email address connected to paypal is invalid. I also noticed my address had reverted back to a very old address in the payment settings area. 

I have received payments to the same paypal account for many years and have never had this issue arise. 

Please help with any information you have to correct this problem. 

[Fiona]

Hey,

I'll reach out to you via email now.

Fiona😊

[LauraLee]

Hi Fiona,   Please reach out to me too!  I got the same thing this morning, and when I go to check everything is complete.  I don't understand what it wants, because everything is filled in correctly - and has been.  I do not want to hit the submit button because I'm afraid this will cause a problem.  Please help!!  Thanks!!