What are Ribbons Review and feedback from customer ?

xadiacashif
New Contributor II

I have a whole collection of personalized ribbons for handmade item designs with simple typography for small-scale businesses or crochet projects. This collection is gaining popularity and sales day by day. But the most annoying thing is that after purchasing, customers give negative feedback and complain that the printing quality is not good. And it affects the rating of my designs or at least hurts the trust level of the customer in that particular ribbon product, which receives a 2-star or 3-star rating. Hi, is Anyone there who is creating ribbon designs and has negative reviews from customers?  

3 REPLIES 3

DancingPelican
Valued Contributor

I do not create ribbons with printed text on them, but my advice to you would be to order one of your designs on ribbon yourself and see first hand what the print results are. If they are poor, I would report it to Zazzle in the technical forum as a print problem and not make any more of those until it can be resolved.

doggenhaus
New Contributor III

Sorry, I can't answer your initial question, but I had to say I deeply love the idea of your product. I hope it works and is washable and not to "rough" on clothes. 

Wanted to do this as they appear, but I live in Germany and in the end for a test product the fees are almost to expensive. For my own hand printed shirts I use iron premade tags that I buy as transfers here. 

mylittleeden
Valued Contributor

I have a lot I have purchased for local makers and sold to makers on here, been selling them since the ribbon was introduced must be at least 4-5 years ago. Over that time only had one person complain, she made the text size smaller to write more on her tag only to find it was too small to read! Her bad... but overall only positive comments. It used to be a good earner for me years ago, but like a lot of good ideas have, lots of better marketers saw mine and made something similar...  so I rarely sell them to new customers now but do at least enjoy a few who are repeat customers, for which I am very thankful for, even if now, due to all the changes, I no longer get the referral from them, sometimes come in as none though if I am lucky!