What do I do with an incorrect template?

wands1101
New Contributor II

Hi Everyone, 

I have a design that is just over 2 months old with over 2K views, but not that many sales. Upon further investigation, I realized that I grouped some of the text fields incorrectly, and I can see why it has such a small conversion rate!

Since I am not part of the lucky few who can modify their designs after publishing, I was wondering what you would do in my position?

Leave the design up, post a new one, hide the old one? Please help. Thank you!

2 REPLIES 2

Jadendreamer13
Valued Contributor III

How many sales? If it’s only one or two, I would hide it, and create a new product.

Or, you could email Zazzle and ask if they will make the correction for you. Most times, though they will only fix text.

It has 11 sales and no complaints so far! Fingers crossed.

I asked Zazzle to change it, but they said no. Thank you for your help.