Why did I lose access to WAX SEALS?????

[Connie]

Why did I suddenly lose access to wax seals? I've never had a problem with excessive returns, and there was no communication from Zazzle. But now I cannot make any more wax seals or stamps; they don't show up in the Create Your Own search, and if I go to an existing product, the option to make my own isn't there any more! 

[tamirazdesigns]

That's strange.  Mine are all there of both types of wax seals.  And I just tried to create another from an existing design of mine and was able to publish it just fine.

[Connie]

My existing seals are still available. But i can't make new ones from either the Create Your Own, or someone else's product, and I can't transfer a design onto that product.

[tamirazdesigns]

Yes, it's late but I just looked again and they're still not listed under Create Your Own or via Transfer this Design,  like you mentiond.  I was only able to publish those new designs via both types of wax seals by editing my existing ones.  Probably another type of glitch going on...  but at least they're all still visible in the marketplace.

[SJoy]

When I first got approved to design on them, I bookmarked the blank embosser product page for easier access. I can access it perfectly from that product link with no issues. I don't know if it is ok to post the blank product link here though.

[jophb]

I can't see the 'create your own' option on other people's, and I also can't see it under 'transfer this design' search. But I can go into one of my old ones, and edit and post for sale still.

[Connie]

Yes, I am able to do it that way. Thank you.

[Jadendreamer13]

That’s the only way I’ve been able to create new embossed stamps….

[Zorinda]

My wax seals all are marked with a “Discontinued product option” label but it’s unclear so far what’s been discontinued.  That could explain why they’ve been removed from Create and Transfer at least for the time being.  Maybe one of the sizes is going away?  Or like the paper products,  new options in place of the old ones with migration to the new?  I guess we have to wait to find out.  Is this yet another product line that we’ll have to do the time consuming one by one merchandising option changes?  It smells like more work for designers with no bulk merchandising change tool in sight. 😳

[Sara_H]

@Zorinda Mine too are showing discontinued on the .com - I reported there was an issue on co.uk with the same thing - perhaps they are being pulled  https://community.zazzle.com/t5/technical-issues/wax-seal-stickers-showing-discontinued-product-opti...