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07-02-2023 09:49 AM
I noticed that my product pages in all my stores have the blue "EDIT DESIGN" button instead of the blue "PERSONALIZE" button. My research shows that only about 1% of zazzle product listings are set up like this. I asked zazzle help about this a few months ago and they said there's nothing they can do about it. Do you have any ideas how to fix this and switch from "EDIT DESIGN" button to "PERSONALIZE" button showing on my product pages. I note that all the top Pro Diamond sellers have the "PERSONALIZE" button NOT the "EDIT DESIGN" button and I wonder if having the "EDIT DESIGN" button instead of the "PERSONALIZE" button might be driving away some customers who are expecting the "PERSONALIZE" button and are unfamiliar with the rare "EDIT DESIGN" button. Today I emailed zazzle help about this again and I'm waiting to hear back from them. THANK YOU---peter
Solved! Go to Solution.
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07-02-2023 10:44 AM
You as the designer signed-in to your account will always see the big blue"Edit Design" button, then below that the "Personalize this template" if the design has template fields.
For products with template fields, anyone who's not you will have the big blue "Personalize" button, and at the bottom of that panel when open, the big blue "Edit using Design Tool" button.
For products without template fields, anyone who's not you will have a big blue "Edit Design" button.
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07-02-2023 10:44 AM
You as the designer signed-in to your account will always see the big blue"Edit Design" button, then below that the "Personalize this template" if the design has template fields.
For products with template fields, anyone who's not you will have the big blue "Personalize" button, and at the bottom of that panel when open, the big blue "Edit using Design Tool" button.
For products without template fields, anyone who's not you will have a big blue "Edit Design" button.
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07-11-2023 10:17 AM
THANK YOU CC!
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07-02-2023 03:09 PM
As to what I dialogued with Z for over a month about this same issue, and what Z did about it, read my reply in your other thread: I included screenshots.
<https://community.zazzle.com/t5/general-zazzle-discussion/why-quot-edit-design-quot-blue-button-inst...>
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07-11-2023 10:18 AM
THANK YOU idraw!

