Zero Royalty?

[whimsywhim]

I know someone wrote on this topic, but I can't find it.

I just had a sale with zero royalty.  How, exactly, is this possible?

[Jadendreamer13]

You’re going to need our numbers wizard, ColsCreations, to reply. This is way above my math skills.

[jophb]

I believe in the other post they said it could be Zazzle themselves ordering to test an item or printing. I could be remembering wrong though.

[whimsywhim]

That would be atrocious if they did.  Don't they have an account or can make one up in 2 seconds to try that?  I really hope it's not that.

[Mariholly]

I found this: https://community.zazzle.com/t5/ask-a-question/zero-royalty-earned/m-p/93929#M7628

[whimsywhim]

Thank you.  I thought there was a thread on this.  I'm going through it.  I also contacted Zazzle.