Referrals not cleared?

Barbara
Esteemed Contributor

This was brought up in the Technical forum, but it's quite possible a lot of people haven't seen it. Here's the problem: Self-referral amounts owed starting with the end of August haven't cleared even though the regular royalties for those same sales have. I'm wondering just how widespread this is. When you check, are you finding the same "anomaly"?

6 REPLIES 6

Baylee
Valued Contributor II

I'm one of those people who hadn't seen that. You're right, my last cleared referral was from Aug.25. I didn't have another one until Sept.1 but none of my Sept. referrals have cleared yet even though the royalties have.

 

Barbara
Esteemed Contributor

I thought there might be others simply because we don't always check the technical forum. Also, there seems to be a general slowdown in the forum as a whole, so it's likely the referral problem will be eventually fixed and a number of people will never know it had been broken.

Baylee
Valued Contributor II

Ignorance is bliss right?  I'm just basically blissful all the time. 

VivianD117
Valued Contributor

You are absolutely correct -- I see that mine going to back to August 31st have not cleared.   No answer yet?

Jadendreamer13
Honored Contributor

Goodness, I’ve received a fair number of referrals since August. I’ll have to check if I’ve been paid out for them. Only, I don’t know how to do that. Can someone enlighten me?

Jadendreamer13
Honored Contributor

I just figured it out, and I have 10 referrals since August that I have not been paid for.