Baby Shower this evening only recognizing invitations as bonus products

[VivianD117]

Baby Shower Collection this evening only recognizing invitations as bonus products.  I posted two and they went to bonus products.  I took them out of their backgrounds -- didn't change the outcome; created a new one on same correct stationary -- still didn't recognize it.  This is recent; had no problem with this a few days ago.

[itsMolly]

My reply disappeared. My error. Here is a short version:

Do an Edit Details on your invitation in Bonus section and make sure your Marketplace Department is:

 Invitations & Stationery > Invitations & Announcements > Baby & Pregnancy > Baby Shower

Hope this works. 🙂

@itsMolly 

[VivianD117]

Wow — I’m sure it didn’t — thanks — I will go back and change it — fingers crossed.

[VivianD117]

Hi — just went back and checked and that is exactly how it is designated — so something’s going on — but thank you so much — it would make life easier if it was the answer.

[VivianD117]

Molly, turned out that is not the correct category -- it is, as Mark said above -- either:

Invitations & Stationery > Invitations & Announcements > Birthday

Invitations & Stationery > Invitations & Announcements > Birthday > 1st Birthday

and once I did that, it worked.

[Sara_H]

@VivianD117 but why should baby shower invitations be put into the birthday department? It makes no sense to me it the collection is a baby shower collection after all

[VivianD117]

I have no idea, but it moved it to the right place — I agree with you, but nothing else was working. Perhaps Mark can explain.

[Mark]

Hey @VivianD117,

Sorry to hear about this issue. Can you please share a link for both the collection and the product? We will be happy to take a look.

[VivianD117]

HI — I’ll have to send them in separate notes — here is the link to the product — I have three invitations in here with the same issue:  https://www.zazzle.com/teddy_bear_aviator_oh_boy_baby_shower_invitation-256182392491162823

[VivianD117]

Thank you — and here is the link to the collection:  https://www.zazzle.com/collections/aviator_theme_baby_boy_shower-119748865742613680  

[Mark · Accepted solution]

Thank you @VivianD117 !

The marketplace department for the product is currently:

Invitations & Stationery > Invitations & Announcements > Baby & Pregnancy > Baby Shower > Baby Boy

If you change this to one of the following, it should be possible to add to the recommend products:

Invitations & Stationery > Invitations & Announcements > Birthday

Invitations & Stationery > Invitations & Announcements > Birthday > 1st Birthday

Please let me know if this works for you!

[VivianD117]

Hi — I think it just wiped out my last note.  thank you — it worked!  But, the confusing thing is that the other choice seems to be the default that comes up.  Is there any condition under which that would still be the right answer — because it sure looks like the right answer?  If not, and I did not go back and look at the marketplace listings before writing this — should it not be removed if it is still there?

Vivian