Candy Favors are showing up in Candle Favors

WHS_Designs
Honored Contributor II

Just noticed that candy favors (e.g. Hershey's Kisses) are showing up in Candle Favors.

This is happening in Baby Showers > Cross-Sell Type collections.

7 REPLIES 7

Sara_H
Honored Contributor III

@WHS_Designs 

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It's because the department it's looking for in the collection is a "catch all" so anything in that Crafts & Party Supplies > Party Supplies > Favors department will fill the slot.

I think that's by design

WHS_Designs
Honored Contributor II

@Sara_H interesting. I thought I was seeing things at first. 😉

PAZP
Valued Contributor II

Anyone know why my candle favors are showing up as a bonus product and not in Candle Favors?

It's happening to me in a Bridal Shower > Cross-Sell / Event Suite collection.

The mini candles are listed under ... Craft & Party Supplies > Party Supplies > Favors so I assume that's the correct product required. 

 

 

Sara_H
Honored Contributor III

@PAZP 

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Move them to Weddings > Décor & Party Supplies > Favors to fill the slot (if you click on the empty slot - it gives you clues where the collection will look for them)

PAZP
Valued Contributor II

Sara_H
Honored Contributor III

@PAZP  They will probably get mixed up with any other "favors" eg candy favors but they'll fall in a slot at least

PAZP
Valued Contributor II

It worked. TY so much.