Candy Favors are showing up in Candle Favors
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03-31-2025 05:11 PM - edited 03-31-2025 05:13 PM
Just noticed that candy favors (e.g. Hershey's Kisses) are showing up in Candle Favors.
This is happening in Baby Showers > Cross-Sell Type collections.
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03-31-2025 05:23 PM - edited 03-31-2025 05:23 PM
It's because the department it's looking for in the collection is a "catch all" so anything in that Crafts & Party Supplies > Party Supplies > Favors department will fill the slot.
I think that's by design
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03-31-2025 05:28 PM
@Sara_H interesting. I thought I was seeing things at first. 😉
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06-11-2025 10:15 AM
Anyone know why my candle favors are showing up as a bonus product and not in Candle Favors?
It's happening to me in a Bridal Shower > Cross-Sell / Event Suite collection.
The mini candles are listed under ... Craft & Party Supplies > Party Supplies > Favors so I assume that's the correct product required.
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06-24-2025 08:01 AM
Move them to Weddings > Décor & Party Supplies > Favors to fill the slot (if you click on the empty slot - it gives you clues where the collection will look for them)
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06-24-2025 08:03 AM
Thanks, @Sara_H
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06-24-2025 08:12 AM
@PAZP They will probably get mixed up with any other "favors" eg candy favors but they'll fall in a slot at least
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06-24-2025 09:19 AM
It worked. TY so much.

