Collection Management Query

PlayfulPixel
Contributor III

Apologies if this isn't in the right place, but this is all getting a bit confusing..
1. I've clicked on the Zazzle Marketplace - see screenshot 1.  I don't understand what should go in the Collection Cover image. the link isn't live but greyed out.


Collections 1.png

2. Further down that page, there is a message:  See screenshot 2. Add a cover image to your collection to enable this feature. What does this relate to? When I click on this live link, it takes me to a page where my collections banner is.

Collections 2.png

Any enlightenment would be gratefully received. . 🙂

7 REPLIES 7

Scott
Community Manager
Community Manager

1. Product page layout is outlined here: https://community.zazzle.com/t5/general-zazzle-discussion/upcoming-testing-on-the-product-page/m-p/9...

2. Search pages have not been updated to support the new display/layout. But you can probably look at the second screenshot in my link above and get an idea for how this may look.

Sara_H
Honored Contributor III

@PlayfulPixel 

1. taking this collection as an example -  this Halloween cross sell collection has a cover image and media added 
(we'll ignore the fact that doormats are in the napkins slot still)

halloween cross sell 

Sara_H_0-1693332448865.png

 - I upload product cover images via the media manager

 

When I click on the marketplace slider button  - I see this

In the Search Pages (coming soon) all the media images that you have uploaded appear here.

 

halloween cross sell 2

 

I'm still confused as to the select the cover image to replace the product images feature.


Why make cover images for products if you only need to make 1 cover photo for the whole collection which will then have the option to replace the product image in search? (up to 10?)

Feel I wasted the last 5 months of my life making product cover images when I could just have waited for the collection covers (lol) -

If you do select up to 10 images - only the first Mobile Search Page Preview fills (the other three stay blank) so no idea what's happening there

SheaPrints
Contributor III

Please can I ask, how do you get the 'primary collection image' to appear below your cover image when you look at it on a product page? Everytime I add a primary image to my 'media manager', it always appears first. I see it appearing second on Scott's screenshot example. I feel like this is probably a very basic question and I should have been able to work it out myself... help!

Scott
Community Manager
Community Manager

It should be automatic. Can you link me to one of your products that isn't displaying as you'd expect?

Thanks Scott. I added a new 'primary collection image' yesterday. It appeared instantly as the cover image for the collection, but now it's not showing on the product page. Before, it showed at the top of the thumbnails. Here's a link:
https://www.zazzle.com/custom_birthday_dinosaur_triceratops_any_age_red_paper_plates-256246532728026...

DinosaurCollectionZazzle.png

 

DinosaurProductZazzle.png

 

I've just checked it now and the 'primary collection image' has appeared in the correct place! Thank you Scott!

Connie
Honored Contributor II

Right underneath the banner, should be a button to click to add the cover image.

ZazzleCollections.JPG