Customers and Collections

[DIANA]

Is there any way for a customer to see the whole collection?  I just put up my collection cover and maybe six of the ten extra images you can add after the cover.  I like the way the new collection stuff works--up to a point.  I have several different Invitations to choose from and different styles of other items but the customer can only see the ones that I have uploaded the extra media for (and you can only upload ten of those).  Why isn't there a button that takes them to the full collection?  At least the old way everything in my collection could be viewed by scrolling through the "other products in the collection" area.

[Baylee]

When you're on the product page, the scrolling bar under 'Other products from this collection' only shows a sample of products, but clicking on the collection title, brings up the complete collection. 

The layout of the product page is still under construction as Zazzle decides on the perfect setup so this may change in the future. 

[DIANA]

"Other products from this Collection" that used to scroll under the bottom of the product is no longer available since they put the "Shop this Collection" images under "other designs you might like"  The title of the collection is not clickable.  I can find nothing to click that will take me to the full collection.  Even when you click on "show more products" it only shows your "primary" image for each product.  Maybe the customer would like one of the other invitations better?  Or what about an RSVP card, one with menu choices and one without?  Only one can be Primary so how does the customer even know their are other choices? My concern is, If they need one or the other and they don't see it in the collection they may just move on.

[Baylee]

The section you're talking about isn't showing on my product pages at the moment. I was seeing it a few days ago but they're still working on the page layout so it's disappeared.

Anyway, when I did see it, I found that if you click on the primary image of any of the grouped products and go to the product page, it shows thumbnails of the other versions directly below the primary product image.

I agree that it would be better if this was a little more obvious how to see the whole collection, but you might want to wait and see what happens when they finish moving stuff around. 

[Colorfulgalshop]

I brought this up in the technical forum as I thought is was maybe a bug - nope. They're testing different formats and this is one of them - no direct link to your collection.  Like you said, you can't see all the invitations. Here's a link to the discussion https://community.zazzle.com/t5/technical-issues/collections-are-not-linked-on-our-product-page/m-p/...