Graduation Cross Sell Collection

HeatherM
Contributor II

The product types are not appearing for the cross-sell collections for Graduation for me. Is anyone else experiencing this issue?

Thanks!

HeatherM_0-1707878635075.png

 

1 ACCEPTED SOLUTION

Mark
Moderator
Moderator

Hey @HeatherM,

Thank you for flagging. I have reported to the team now.

- Mark

View solution in original post

5 REPLIES 5

Badeesie
Contributor III

I just changed one of my collections to Graduation Cross-Sell to check and see the same thing.

All my thank-you cards show up in the third box, so that's what goes there. And you can click into any box to see what department it's pulling from. Annoying, but at least you don't have to be totally at sea until it gets fixed.

Thank you for checking @Badeesie

Mark
Moderator
Moderator

Hey @HeatherM,

Thank you for flagging. I have reported to the team now.

- Mark

Pixelan
Valued Contributor

Also found Candy favors are not pulled from the right category.

They are in "Crafts & Party Supplies > Party Supplies > Favors > Candy Favors" but the graduation collection wants them in "Matching results from: Home & Living > Food & Drink > Candy & Favors" which does not exist when we choose a product category.

Those new glasses might also be a nice addition to the recommended products.

 

heartlocked
New Contributor III

I'm having the same 2 issues.