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02-13-2024 06:44 PM
The product types are not appearing for the cross-sell collections for Graduation for me. Is anyone else experiencing this issue?
Thanks!
Solved! Go to Solution.
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02-14-2024 06:05 AM
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02-13-2024 08:32 PM
I just changed one of my collections to Graduation Cross-Sell to check and see the same thing.
All my thank-you cards show up in the third box, so that's what goes there. And you can click into any box to see what department it's pulling from. Annoying, but at least you don't have to be totally at sea until it gets fixed.
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02-13-2024 09:07 PM
Thank you for checking @Badeesie!
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02-14-2024 06:05 AM
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02-16-2024 03:04 AM
Also found Candy favors are not pulled from the right category.
They are in "Crafts & Party Supplies > Party Supplies > Favors > Candy Favors" but the graduation collection wants them in "Matching results from: Home & Living > Food & Drink > Candy & Favors" which does not exist when we choose a product category.
Those new glasses might also be a nice addition to the recommended products.
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02-17-2024 02:44 PM
I'm having the same 2 issues.

