How do you get "View Collection" to appear in your listing?

Colorflow
Contributor

Hello, how do i get the "view collection" to show on my listing photo?  I have everything set up, the cover photos, the products, banner and media but it still does not show on my listing photo.  (image below for an example) 

Screenshot 2024-06-20 at 9.09.57 AM.png

6 REPLIES 6

Sara_H
Honored Contributor III

@Colorflow I think (though I could be wrong) the collection needs to be a cross sell type of collection (no proof just a hunch)

If your collection is already set as a cross sell - it could need time for the site to index it (expect a week ish after creation or after any changes (again - just a hunch)

They are cross sell, maybe i just need to wait.

 

Fiona
Moderator
Moderator

Hi @colorflow,

Is this working as expected for you now?

-Fiona😊

Some of them, but not all. 

Annes
New Contributor

This feature is only available for wedding cross-sell collections, I found the explanation here:

Collection RealViews™ – Zazzle Help Center

James
Community Manager
Community Manager

Hi all, this feature is not available for all Collection Types or Collection categories. We're keeping an updated list on this news post for reference on which Cross-sell event types are being included and will keep this list up to date until we can display it somewhere else. Thank you and apologies for the confusion.