How to get keychains and matchboxes to show up as wedding favors?

[Connie]

The title says it all- I can't figure out how to get keychains and matchboxes to show up as wedding favors in my collections! Help please!

[Cat]

Well, you're one step ahead of me because my cross sell wedding collections don't seem to have a section for wedding favors.

[Connie]

Edited: Nope! I thought for sure I saw favors there earlier, because I was trying to add the keychains into it, but it didn't pick it up. Now it's not there any more! I think I'm hallucinating! 😂

It's at the bottom under all the products, where they have the tab to add more recommended products.

[Cat]

Well it's possible that it was there before and now it's not. Apparently the envelopes section disappears if you have a menu in your collection, so maybe it's something like that. 

[mylittleeden]

Yes, I think Zazzle must be still ironing out the finer points!

[Connie]

Oh, that's probably it! I know I saw the little box for favors, and clicked on it to find my keychains, only it wouldn't find any keychains to put in it. I forgot to look at what categories they were pulling from.

[Baylee]

I don't know about keychains but I know matches are not showing up in the correct 'Wedding Matches' slot because the results are being pulled from 'Weddings > Gifts & Favors > Packaging > Wedding Matches' when the correct MP department is: 'Weddings > Gifts & Favors > Favors > Wedding Matches'. This will have to corrected by Zazzle before it will work right.

[mylittleeden]

Thanks I am tearing my hair out and burning my brain 🔥 🤣 trying to work out why I can't shift my matches in to the slot... Thanks for confirming I am not completely mad! I guess you really should never play with matches 😬

[Baylee]

lol 😄 

[Connie]

Ah, that explains it! And there isn't even a keychain category at all under Weddings> Gifts & Favors> Favors. So that's why it won't pick up keychains.