I KEEP HAVING PROBLEMS WITH MY COLLECTIONS!

pattycimzah
New Contributor III

I believe I have 14 of them, but only 12 are showing up (which is an improvement from last year when only 7 out of 14 were showing up). Why do they keep disappearing and how do I retrieve them? A customer told me they couldn't find my Cat Collection. When they finally found the cat card they wanted, they were told Zazzle was no longer printing that card (but yet it shows up for me)?

1 REPLY 1

MOM
Valued Contributor III

@pattycimzah I can see 18 listed at https://www.zazzle.com/mbr/238484888104780080/collections. 12 are assigned to your store CimZahDesigns at https://www.zazzle.com/store/cimzahdesigns/collections and 5 are assigned to your store Seriously Though at https://www.zazzle.com/store/seriouslythough/collections. One collection (Funny Greeting Cards) is assigned to both stores. Maybe some of your collections are set to private? I didn't double check my numbers but I would start by checking your privacy settings for your collections and/or hidden stores (if you have any).

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