Lost Payment

Boose
New Contributor II

I am so very frustrated with Zazzle.  My account shows a cleared payment of $52.24 from March into my Paypal account but the money is not in the account.  I have sent numerous emails as well as contacting Paypal who confirmed that this payment has never been put into my account by Zazzle.  My last two emails that I sent to Zazzle with all the needed information regarding this have been ignored.  This is plainly illegal.  I earned this money and yet Zazzle won't investigate the issue and resolve it.  It's only 54 dollars but it's my money that they are not paying me.  There is obviously a glitch since Paypal confirmed the payment was never sent, even though my Zazzle account shows it cleared.  Seems like it was sent to the wrong account and they don't want to acknowledge their error.  My only recourse now is to spend more money than they owe me by obtaining an attorney because it's a matter of principal and law. 

2 REPLIES 2

Joanna
Moderator
Moderator

@Boose we will be reaching out to the payment team about your query.

Joanna

Boose
New Contributor II

still nothing