Love the Collection Videos - But Seems Slow to Load

SwissVillage
Contributor II

Loving the collection video concept!  I just made my first one specifically for this usage, but it seemed really slow to load on the page.  For many long seconds there was just a blank space there an no autoplay.

Here's one of the products that is in the collection and has the video both in the sidebar and down lower in the collections module. Curious to hear how it loads for you, or if anyone else has seen similar lags in the autoplay of these videos.

https://www.zazzle.com/day_of_the_dead_mexican_sugar_skull_t_shirt-256928538862205095

8 REPLIES 8

WHS_Designs
Honored Contributor II

@SwissVillage 

I have done a few collections video but have not experienced the blank space.
curiously, I do see the first few seconds of your video has this issue, but after refreshing the page, there is no loading issue for me. fantastic video and the cover photos really shine! 

Thank you,  @WHS_Designs - I was really pleased with how the video came out (I used a canva template, and a combination of Placeit and other mockups).  But I was disappointed to see that time lag - so I take it you see the blank space too...

WHS_Designs
Honored Contributor II

@SwissVillage yes. Have you tried uploading it to YouTube to see if the problem exists there? If it doesn't, maybe try reuploading your video the Zazzle server and see if it is fixed?

Jadendreamer13
Valued Contributor III

I didn’t see a time lag or a blank space. Nicely done!

Cat
Honored Contributor III

It was slow to load for me (Windows 11 MS Edge browser - cable high speed internet) I wonder if the length of the video is the issue? Amazing images though! 

____________________
Cat @ ZB Designs

Marcia
Valued Contributor III

Loaded just fine for me. Amazing job! Wonderful designs & also loved the music you picked!

ColsCreations
Honored Contributor II

It loaded/played fine for me but here's an interesting note.

With my regular browser (Firefox) I can't see the new Collection PODS and page layouts, but I can when using Opera.

So in Opera I can see the video both in the Collection POD below the product, an also as one of the thumbs for the product itself. In Firefox where I can't see the PODs, I also cannot see the vid as one of the product thumbs. That was unexpected, I didn't realize the two were tied together like that. So just a note that as things are now, the only people who can see the vid as one of the product thumbs are those who have the BETA view of the PODS as well.

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Deb
Valued Contributor

Loaded right up for me.. I'm on Chrome and Win 11 .. very nice 

Been awhile since I've looked at tshirts.. and at first I thought you managed to make the male model move like that.  LOL  then I saw all the tees have it LOL