New media added to collection, error or intentional?

sm
Contributor III

I added a new image to one of my wedding collections and noticed that this image is now the default image in the product pages of everything in that collection. Is that an error? I have an invitation as one of my image products in the collection media image, so it looks great as a default for the invitation, but is it meant to show up on every related product?  As I recall, it was advised that we shouldn't put more than one product in a media image on the product page, as it may confuse customers, so I'm highlighting it, in case it's a bug. 

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Sara_H
Honored Contributor III

@sm 

That's intentional I believe. The collection cover image will show on all the products within that collection (not as the main image - on mine it's the second one down as it already has an product cover image). 

Cover photos for individual products should only have one product in the image however for collection covers, you can put more than one product in the collection cover.

I'm under the impression that collection cover images should showcase to tell the story  of the collection so to speak. Eg for a wedding cross sell - 4 or 5 flat lay in one image?

If you scroll down on https://www.zazzle.com/creators/playbook/guides/wedding you can see an example of a wedding collection cover image.

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4 REPLIES 4

Sara_H
Honored Contributor III

@sm 

That's intentional I believe. The collection cover image will show on all the products within that collection (not as the main image - on mine it's the second one down as it already has an product cover image). 

Cover photos for individual products should only have one product in the image however for collection covers, you can put more than one product in the collection cover.

I'm under the impression that collection cover images should showcase to tell the story  of the collection so to speak. Eg for a wedding cross sell - 4 or 5 flat lay in one image?

If you scroll down on https://www.zazzle.com/creators/playbook/guides/wedding you can see an example of a wedding collection cover image.

sm
Contributor III

Ahh, I see. It's showing as the first image on the left of screen. Not the main image. Maybe I had too much coffee and accidently clicked it yesterday upon opening it lol. In any case, it looks good now.

Scott
Community Manager
Community Manager

Yep, it's expected for now. We're running some tests to find ways to encourage customers to interact with collections.

More info on the current testing is here: https://community.zazzle.com/t5/general-zazzle-discussion/upcoming-testing-on-the-product-page/m-p/9...

sm
Contributor III

On wow, that looks awesome. I've been away for some time and a lot has changed. This is what we've been wanting for ages. Thanks for the link, I have a lot to catch up with.