The Two Collections that are "Enabled" have been made Private

BevStuff
Contributor III

I reported a glitch with new products in two collections that I added at the time of the 1025 view error, which were appearing in the Share thumbnail of both those collections as the only products in those collections. I reported the issue as Not fixed. Today I realized both Collection have been made Private, though both are still marked as Enabled in the Marketplace.
I had removed the new products effected by the 1025 error glitch from Collections yesterday to try and see if re- adding them today might show the Share Thumbnail behaving normally. But I can't even find out, because both were apparently made Private (while still Enabled in Marketplace). I said yes to the option to make them public again, but that is NOT instantaneous. So presently the Share Thumbnail is Blank for those Collections--so not certain if it's glitched still or not.
Here are the links in case being made Private while still Enabled in Marketplace is a glitch.

https://www.zazzle.com/collections/119620270257458679 

https://www.zazzle.com/collections/119651189070714306 

 

4 REPLIES 4

Anne
Valued Contributor II

@BevStuff I tried this link
https://www.zazzle.com/collections/119620270257458679
and I can see the collection, but it has only one postcard in it?

Anne Vis Icon

BevStuff
Contributor III

This is the display issue the those two collections started having after 1025 view glitch 2 weeks ago. Only the; one holiday postcard displayed that I posted to the marketplace on the day that 1025 view and other glitches occurred now shows in the collection/ And we know a Collection should have at least 6 items. (further evidence it's glitched. There actually a gob of holiday cards in that collection and that one postcard is at the bottom and the rest are being ignored. Thumbnail should show top 4 in collection, but isn't. Same in Halloween collection, though it show 4 of the 5 new products posted at the time of the glitch and ignores the other 12 items in that collection. The collection thumbnail is glitched in those two collections. Not fixed. (though reported a week ago elsewhere officially)
I've removed those particular cards from the collections again to see if the system will reset issue in 24 hours, then add them back again. They are at least Public again. That worked at least.

Fiona
Moderator
Moderator

I will report this as the collections are appearing as private for me & I can't seem to make them public for you. @BevStuff 

BevStuff
Contributor III

They are appearing "Private" because I removed the new products I put in there originally on glitch day with 1025 view issue because only one postcard was showing in the holiday postcard collection and 5 Halloween cards in halloween collection to see if the system reset. It did NOT. Because the share feature does not see everything in the collection, removing what it did see just made it turn the collections Private. (if you scroll to bottom you'll see I said I was doing that.) I put them back in the collections this morning.  and that did not fix the issue. The issue is, they are registering as the only products in these 2 collections, though there are a dozen more products in each Collection it is not registering. I reactivated public when I added them back this morning. (12 June 25). They should be public again within a few hours. But the issue is: the share thumbnail is NOT registering all the products in each of those collection, but only the few new products added on glitch day 2 weeks ago. The Share thumbnail is only registering the bottom 4 new products added to the collection on glitch day and ignoring rest of collection; it should show top row of product in Collection.
Picture of my Halloween Collection in total, for example, so you can see my Collection is got plenty in it. Christmas postcards is just like it, with that one postcard added on glitch day at bottom

collection.png