Sharing some of my collections today, noticed a big problem!

LauraLee
Valued Contributor

I'm on the latest Chrome and Mac, and I've discovered that in one of my stores: Grandma's Closet Collections page shows a lot of my collections with a store link within the collections, going straight to my membership page: Membership page  and not back to my store page.  This is a problem that I hope someone will fix soon!  I need to be sharing collections, and I can't do that with this problem.  TIA

11 REPLIES 11

LauraLee
Valued Contributor

It's also happening in this store too!  Blossom Bride Design Collections page.  The same thing, it's sending the customer back to the Membership page instead of the store page.

MasterpieceCafe
Valued Contributor III

I clicked on one of your collections, I couldn't see a store link? But I did notice the collection didn't have a banner.

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Is a collection banner required?

I thought it was? But I could definitely be wrong about that.

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LauraLee
Valued Contributor

Okay, now I'm noticing that it's all my stores.  It's when you're in the Collection Manager page, not the public collection itself.  Here:  Screenshot 2025-06-12 at 10.43.01 AM.png

And when you open that link, to share a collection, like this:Screenshot 2025-06-12 at 10.45.45 AM.png the by 3Cattails goes back to a Membership page and not the store page.  Is that supposed to be happening??  I can't think of why it should be going there, but that's what it's doing.  Hope this makes more sense now.

Sara_H
Honored Contributor III

@LauraLee  can confirm

When you are in edit collection and share the "link", if you hover over the store page - the corresponding URL directs you to your mbr page.

Doesn't happen if you view collection via "View on Zazzle" and share the link that way.

eg html via edit collection share

Sara_H_0-1749743523473.png

 

verses html via View on Zazzle" link share

Sara_H_1-1749743567268.png

 

 

LauraLee
Valued Contributor

I don't know why they couldn't have put "Member's page" instead of our store name...but, I do remember that the view counts were for Zazzle, and not us though, and maybe it had something to do with that...? idk.    

Connie
Honored Contributor II

Mine does the same, but I thought it's always been like that? 

 

LauraLee
Valued Contributor

If it's always been like that, that's really odd.  Why in the world would it not go back to the store page?  That just makes no sense at all to me.  That's not what that link says that it's for.  It should say, "Member's Page" instead of our Store Name.  That's confusing is all I'm saying.

Connie
Honored Contributor II

I never really thought about it, but now that you pointed it out, yes, it's confusing.

Scott
Community Manager
Community Manager

Yep, collections are created and "owned" by the Member, and can be displayed in select Stores.

The confusion is somewhat understandable. We've discussed this internally in the past. I'll pass this along as feedback.