Customer reviews not showing on product pages

Anne
Valued Contributor II

I noticed suddenly that I had some reviews.
Only they do not show on the product pages:

https://www.zazzle.com/personalized_funny_cat_calendar-158935025183128100
https://www.zazzle.com/romantic_swans_wedding_round_clock-256770538876984486

It's a while back, so I could not find if they were US customers (watching the .com domain)
( a review left yesterday is probably too early to show?)
Even then, what's the point of a review when nobody can see it?
Thanks.

 

Anne Vis Icon
3 REPLIES 3

8PawsStudio
Contributor II

Same.

Anne
Valued Contributor II

Apparently this is the "new normal" on Zazzle?

Received a review on April 7 2025 and still not on product page:
https://www.zazzle.com/artistic_jazz_orchestra_music_birthday_real_foil_guest_book-25634384475124298...
A good review is a gem, when there are hardly any sales and even less royalties. Should be treasured.
Should I mention that the above mentioned product reviews are also still not fixed/ignored?
Please @zazzle, fix this! Thank you!

Anne Vis Icon

SJoy
Contributor III

I agree, something is not working right with reviews.  I noticed in the review tab of one of my stores that I had recently received a review.  It does not show up on the product page for that item. It also doens't show up in the review tab on my member profile page, either. I was so happy to see this review, though. Juat wondering why it is not being posted in these other 2 locations.