Question about settings on the store backend

A_New_View
Valued Contributor

Hi. I just wanted to point out that previously, I had about 8 options selected for my products on the store backend. Today, I noticed that only 5 of the options were showing. I went in and selected all 11 options.

Now, while my settings clearly state, "11 selected" and "Product Visibility: All", it still shows only 5 of the options below the product image instead of all 11.  If I am missing something, please let me know what to do. Thank you.

 

A_New_View_0-1749936784140.png

 

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@A_New_View 

Make sure you have "printed stats" selected and not "digital stats" (the clue you have digital stats selected is that you can see "Not eligible to sell as Instant Download" in grey on your screenshot

Sara_H_0-1749940574164.png

 

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2 REPLIES 2

Sara_H
Honored Contributor III

@A_New_View 

Make sure you have "printed stats" selected and not "digital stats" (the clue you have digital stats selected is that you can see "Not eligible to sell as Instant Download" in grey on your screenshot

Sara_H_0-1749940574164.png

 

A_New_View
Valued Contributor

Thank you! That was it. 🙂