MMy dividend payments have been canceled and I have not been able to receive my dividends for over a

[vicky]

My earnings payment has suddenly been cancelled with no explanation! This comes one month after earnings were paid late for the very first time. What is going on?

A question mark beside 'cancelled' simply states,
"The most common reason for a cancelled payment is an incorrect legal name or SSN.
Check that you have filled out all of your Payment Settings correctly.
See our Help article for more information."

Please can I have some kind of explanation. I have payments to make and I have received no information from Zazzle regarding this.

[MarkM]

@vicky 

I have reached out to the relevant team, and they are looking into this. Please be on the lookout for an responses they may send you, so that this can be resolved as soon as possible!

-Mark M

[vicky]

I hope the problem will be solved soon,
My dividend payments have been canceled for nearly a year, and I cannot receive them. I have tried a lot, but I do not know the reason for that.

[Jadendreamer13]

I’m confused. You previously said you received a royalty payment a month ago.

[vicky]

At first I was searching for the matter and found a question about the same problem I had, so I made a copy, but I forgot to add an edit to the post.

I've uploaded a picture of the problem I'm having

[vicky]

No one has contacted me yet.
My problem has not been solved yet

[Mark]

Hey @vicky,

Apologies for the delay here. Our team are experiencing high volumes at the moment, but I have followed up with them and asked that they reach out to you as soon as possible.

Thanks for your patience.