Starting a new cross sell collection

[akacruiseman]

Hello,   I hope I am in the right section.  I am creating a new cross sell collection and have designed a wedding invitation and a save the date card.  They are showing up in the bonus area and not where they usually go.  Is there a glitch in this?

Thanks

[Baylee · Accepted solution]

If you click on the appropriate slot where (for instance) your invite should be you'll find the following type of information:

Matching results from: Weddings > Invitations & Stationery > Wedding Invitations

This tells you which marketplace department your product needs to be assigned to in order for it to show up in that slot. So if your invite is listed under 'Invitations & Stationery > Invitations & Announcements' for instance, it won't appear in the correct slot in your wedding collection. You can easily correct the dept in 'edit details' section of your product. Check the marketplace dept. needed for the slot any time you notice something incorrectly showing up in the bonus area.

[akacruiseman]

Thank you!  I have them in the correct place now!