Faux canvas square mockup is way off

Trent
New Contributor

I've noticed for quite a while now the square faux canvas mockup is not showing up right. this is the product in question:
www.zazzle.com/create_your_own_faux_canvas_print-256810299236286299

As you can see in the screenshots provided there is a major difference here. 

faux canvas 1.jpg

 

faux canvas 2.jpg

This can even be seen in one of the public customer reviews. She adjusted the photo to line up with the edges in the mockup and as a result ended up with a rectangle image on a square product:

faux canvas 3.jpg

I'm sure fixing this would generate more sales for Zazzle, not to mention happier customers. Thankyou

1 ACCEPTED SOLUTION

Roberta
Moderator
Moderator

Hi @Trent 

Thanks for bringing this to our attention, we appreciate it! I will flag this with our Team to have it fixed 🙂

Roberta 🌷

View solution in original post

1 REPLY 1

Roberta
Moderator
Moderator

Hi @Trent 

Thanks for bringing this to our attention, we appreciate it! I will flag this with our Team to have it fixed 🙂

Roberta 🌷