Unable to Find “Foil Napkins” and “Address Embossers” in Product List

YaseminStahl
New Contributor

Hey everyone,
I’d really love to offer foil napkins and address embossers in my shop. However, when I try to create a new product, I can’t find these items in the product list.

Usually, on a product page, there’s a link further down that says “Create your own from scratch”, but that option is missing for both of these products.

I reached out to customer service a few weeks ago about the foil napkins, but I haven’t received a reply.

Has anyone experienced the same issue or knows more about this? I’d really appreciate your insights.

Thanks in advance!

2 REPLIES 2

Sara_H
Honored Contributor III

@YaseminStahl  You have to complete an application form before they are "switched on" for your account  - check out this post https://community.zazzle.com/t5/create-products/foil-paper-napkins/m-p/188312

If you have already applied - there may be a backlog approving the form and the only thing you can do is be patient

Thank you so much Sara!