400 Bad Request on Zazzle emails

[CCCC]

Hello,

I hope everyone is having a good week so far. I'm posting about a possible bug. When I send out a promotional share link for a Zazzle product and choose the option of email, the recipient clicks on the link to my product in the email that was sent to them and sees this message: 400 Bad Request, Request Header or Cookie Too Large. 

I have gone to one of my Cross-Sell / Event Suite Collections, and after adding my personalized email message for a post purchase follow-up I tried preview the email. It comes to me, but when I try to click on the link to the collection I get the same error....

400 Bad Request, Request Header or Cookie Too Large.

Is anyone else having this issue? If so, does anyone know how this can be resolved? 

[idraw]

@CCCC 

I did a search on the web using that phrase and got this answer—-

A "400 Bad Request: Request Header or Cookie Too Large" error means the HTTP request you sent to the server was malformed, likely due to a large header or cookie exceeding the server's limits. Here's how to fix it: 

Troubleshooting Steps:

• Clear Browser Cache and Cookies: Outdated or corrupted cache and cookies can cause issues. 
• Restart Your Device and Browser: A simple restart can resolve temporary glitches. 
• Flush DNS Cache: A corrupted DNS cache can lead to problems resolving domain names. 

• Check URL: Ensure the URL you entered is correct and valid. 

• Review Browser Extensions: Some extensions might interfere with requests. 

• Contact the Site Owner: If the problem persists, inform the website administrator. 

• Reduce File Size (if applicable): If you're uploading a file, try compressing it or using a smaller version. 

• Check for large number of cookies: If you are sending a large number of cookies, you might need to reduce the number of cookies or their size 

[James]

Hi @CCCC , there was a problem with those link which we caught soon after. It should hopefully be working now but if not, it should have been redirecting you to https://www.zazzle.com/my/ambassador. Apologies for the inconvenience and thanks for sharing.