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When Zazzle is the third party, they are taking up to three chunks out of designer’s royalties: A 5% third-party royalty fee An excess royalty fee A 30-50% marketing fee When Zazzle is the third party, then either the marketing fee or the third-party cut out of designers’ royalties needs to be eliminated on that sale. This is why Zazzle needs to be fully transparent when they are one of the ambiguous third-parties listed on designers’ royalty reports. I don’t care if other third parties remain anonymous, I want to know if/when Zazzle is the third party, and if they are receiving three fees from one sale. Designers need to know the total amount of money that Zazzle is taking out of their royalties. If I’m incorrect that Zazzle can also be a third party, please correct me.
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After the big collection downgrade, I lost half of my income. So I would really like to see some improvements on the collections. ▪ First of all restoring the option to be indexed by search engines ▪ I would like to see the option to add sections in the collections, similar to how Pinterest for instance is organized ▪ The collection should come up FIRST under the product image, before about a ton of images of other designers ▪ Re-arranging of products should be easy, without having to refresh the page all the time as products are jumping around I think the collections offer great selling opportunities and it just a shame they got ditched.
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Customers are flooding the reviews section with negative reviews that should have been an email or call. "I've never received" "It's not working" "It arrived damaged" "Colors are off" "I've received less than I paid for" type of reviews should not be left there forever, but handled by support. Dear Zazzle, please check low star ratings, because most of those issues can be solved by customer service. If customers are so... (I can't find an appropriate word, I don't want to call them lame), you have to take action. Those reviews are unnecessarily causing a bad reputation for Z - not just the designers - in the long term.
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I'm appalled and disgusted by the many, many shops with "designs" they sell as "funny" when in reality they're dealing with concentration camps. To call something like that funny is probably one of the most malicious things, dripping with contempt for humanity, that I've ever seen. And I can't understand how something like that is allowed to be sold here, Zazzle. You celebrate Pride Month, write about how committed you are to minorities. You hold special events for them, and these are the people who will end up in these camps sooner or later. Please remove these horrible shops!
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pixel vs vector just wondering what is better.
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Dear Zazzle Invitations are generally meant to be sent in bulk — whether for weddings, birthdays, baby showers, or other events. Allowing the purchase of only one invitation goes against the very nature of the product. It's highly unlikely a customer would need just a single invitation for a real event. One-off purchases may enable users to buy a single card simply to replicate or scan the design, which risks undermining the creative work of designers and leads to potential copyright infringement. Since designers earn royalties on a per-unit basis, allowing single-unit sales (often for under a dollar) significantly reduces earnings. When only one card is purchased, the royalty is minimal, and it does not adequately compensate the designer for their time and creativity. Most online invitation platforms and printers enforce minimum order quantities to protect product integrity and support independent creators. Aligning Zazzle with these standards would reinforce its reputation as a designer-friendly marketplace. I believe setting a minimum order of 10 invitations (or even 5) would better serve the interests of designers and help preserve the professional integrity of these event-specific products. Thank you for your consideration
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HI, So like many of you I am seeing no referral fees after sending customers direct links. I recently created custom products for a few customers per their request. One customer used the link I sent to their email and the other used the link from Zazzle messenger. Both sales showed as 3rd party and I received a few dollars for over an hour of work. Very discouraging and Zazzle CS responded to my email asking about the referral fee with the policy. So I expect them to say "well they were already on Zazzle when they messaged you so they are now 3rd party sales." I want to be able to respond to custom requests and make enough money to cover my time. How do the rest of you do this? Are we allowed to ask for a separate payment, like using paypal, for our time? I am not sure if Zazzle allows this. I have an etsy shop and even thought about selling them the digital design there and they can use it to make their own Zazzle product.
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I see on the 10 lb tissue paper Zazzle box says it is discontinued. but when I click on the 10x14, 14x20, 18x24, 21x29, it does not say discontinued. So, what do we do? Do I have to redo all my tissue paper and choose the sizes not discontinued? Is the tissue paper still a product we can sell I hope, so I really liked the tissue paper.
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I had a customer on Etsy ask me if I could send a cricket-themed birthday mug from the UK to Australia. I replied that I could, but the postage for such a parcel would be very high. As a suggested alternative, I created the same mug on Zazzle, put my commission at 20%, and sent the link to the customer in a private message (via Etsy). I gave the link to the product on the Zazzle.au site and also the Zazzle.co.uk site. Today I awake to see that the purchase has been made. It's noted as being "3rd Party", and my fee is a paltry 81 pence! Zazzle - this isn't fair. Do something about it!
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Hi Creators,
Please let us know what you think of the new Area Rugs we've added to the marketplace. 😄
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I’m really frustrated with Zazzle lately. After their third-party marketing fees, I always get only 50% of the sale price. It honestly feels like I’m getting robbed. Thinking more and more about switching to a platform where I can actually keep what I earn.
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https://www.zazzle.com/store/isdgallery/products Website; gricemanartist.com I promote my business on here which seems to confuse a lot of ppl who aren't familiar with the brand, ISD Maybe a look at my personal website will help clarify a few things. Scroll down to the information part about me as the artist and owner. I'm selling my own personal company merch which i'm starting to see may not fit what alot of Zazzle makers and buyers are used to seeing. My target buyers are sports minded ppl who love sports and positive affirmation quotes on their merch, which includes all ages and genders. The company name is heavily promoted. ISD, Incomparable Sports Design LLC Is this the ideal platform for a brand name company?
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Hello, It's been a year and a half since I opened my Zazzle shop (in 2023), and while I've had a not bad amount of sales, I'm eager to grow more! To those of you consistently getting sales on Zazzle, could you please take a look at my store and offer some tips or suggestions? Any insights on what I could improve (designs, tags, layout..) would be incredibly helpful. My shop link is: https://www.zazzle.com/store/youtopia001/products?qs=17th&dp=252536702459719117 Thanks so much for your time and expertise!
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I’ve been taking a closer look at my mug pricing and wanted to share a few thoughts. I’d also love to hear how others approach royalties are you setting a flat storewide rate, like 25%, or adjusting item by item? I've been comparing similar mugs online and in local shops, especially those with a seasonal vibe. After some back-and-forth, I settled on $15.95 for the classic 11-ounce size with a 22.7% royalty. Why $15.95 instead of $16.00? It simply looks and feels better. Prices ending in .95 tend to resonate more with buyers, especially during promotions. This taps into psychological pricing those endings suggest a sale, even when it’s regular price. It’s a subtle but effective strategy: $15.95 or $15.99 feels more inviting than $16.00, even though the difference is just a few cents. Larger retailers have used this approach for decades, and I’ve found it works well here too. Do you price your mugs or other products with this strategy in mind? Reference: Psychological Pricing – Definition, Examples, Strategies (WallStreetMojo) Written by Susan Golis, Freelance Writer and Content Creator
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My state (Ohio) is currently having a tax-free holiday for a two-week period. Looking at Zazzle's policy and through chatting with the bot, I have learned that Zazzle does NOT automatically recognize tax-free holidays. (I "get" this; they vary by state and many have them at different times.) My question is this: Has anyone shopped during a tax-free holiday in the past? Or do you have a customer who has done so? I'd love to know the difficulty of the process to provide documentation and request the refund for the taxes. Perhaps after the weekend, a mod could respond to let us know what is needed for this? I am mostly interested in this from a shopper's point of view, but I also want to verify that this will ONLY impact the final sales total for the seller, and not seem like it's some kind of cancellation or other wrench that interferes with royalties and/or referrals. I don't think it should cause any issue besides modifying the sale amount, but it's always good to be sure. Depending on what I learn, I may create a video for customers on how to navigate this process and earn their refund. If I do so, I will share that video link in the "tips" channel if anyone would find it helpful for their own purposes. Thanks to all, Amanda
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