Hi Creators, We're excited to share that we've launched an updated design experience that's currently in A/B testing! This represents a significant evolution in how design works on Zazzle, moving toward a unified tool that serves both creators and customers. What's Live Now?: Our design tool experience is being tested, meaning users will see either the current experience or one of three new variants. This tool builds on the features you've been using including frames, grids, design elements, and our royalty-free content library, but is optimized to make design more accessible to customers who may not have your level of design expertise. Your existing post-for-sale flow remains accessible and we intend to improve those workflows as part of the next phase.  Here's a quick demo from Sean walking through the experience: https://youtu.be/TUMP-xSCJno Why This Matters for You: Since this A/B test exposes templates to a new design interface, you may notice that some existing designs work differently in this customer-focused environment.  As an example, to create a smoother customer journey, we’ve improved how “locking” works for layers. Previously , when you locked an object, customers could not unlock the object which caused usability issues when they wanted to make changes. With the new update, both you and your customers can unlock a locked layer. Note, if you originally had a a locked layer, the "disabled" setting is automatically turned on with the update. We’ve added a new toggle called “Disable All Object Interaction” which is located in the “More options” section in the right-hand panel. When enabled, it prevents users from interacting with the layer, and customers cannot change this setting.  Additionally, we’re using the locking feature to automatically hide certain layers, such as large transparent overlays, shields, or borders, that might otherwise interfere with customers trying to upload photos or edit text. After the test concludes, we'll be sharing tips and best practices to help your templates shine in this new experience to maximize customer engagement and conversion.  Looking ahead, this optimized experience is the first step toward a cohesive design tool for everyone on Zazzle, designed to add ease for customers and positively increase conversion to benefit creators. We welcome your thoughts and feedback as you see this experience in action, as your insights help us build better tools for the entire Zazzle community. The team will be reviewing this thread so please weigh in as you’d like.  Thanks for being part of this journey,  The Zazzle Team ... View more

It would be extremely helpful if they listed why someone returned one of your items, so that you can learn what's wrong with it and make the necessary changes. Especially if it's the same item repeatedly and you don't know what it is. It would also help to know if the issue is with the design or if it's related to the price, shipping, or something on Zazzle's end. ... View more

Do you have sales these days or is your store "frozen"? 🤔 ... View more

Hello Zazzle Team, I truly enjoy creating and selling on your platform, and I appreciate the opportunities it provides to designers worldwide. However, since PayPal is not available in all countries, it would be very helpful if you could add Payoneer as a payment option. Many creators, including myself, rely on Payoneer for international transactions, and having this method available would make it easier for us to continue growing with Zazzle. Thank you for considering this request. ... View more

I checked my blog analytics for last 7 days and found a referrer list that made me stop and think. Some traffic came from the usual places Google, Baidu, and other search engines but then I saw links from Ethereum.org, TheGuardian.com, SteamPowered.com, and even Dartmouth.edu. That last one really caught my attention. It makes me wonder if my blog is listed on some academic resource page, or if someone’s watching it with AdSense placement in mind. It’s not just the .edu traffic it’s the mix. Tech, fashion, gaming, education. That’s a wide range for a blog that mostly features styled Zazzle products, and autumn season posts.  I wonder are my information/ promotion  blog posts being discussed in classrooms, shared in forums, or bookmarked by niche readers? This kind of referrer list gives you insight not just numbers. It shows who’s linking to your blog, what kind of visibility you’re getting.  I wish Zazzle gave us this kind of breakdown. Imagine knowing which external site is sending buyers/ traffic  your way.  Are you seeing similar referrers or traffic spikes, at your blog? Are you fascinated by who’s sending traffic to your blog? ... View more

Each day between now and next Thursday, Sept. 11, share one product from your store with our members and on our collaborative board. See below for info! Join us for week two of sharing and boosting one another's products and collections. Follow the link to join our community and get in on the fun. Hope to see you there.  https://ctrlzcreativecommunity.substack.com/p/fun-friday-share-stocking-stuffers ... View more

I have listed my product for sale for the past year, but unfortunately, it hasn’t sold even once. I am trying to understand the possible reasons for this lack of sales. It could be related to factors such as pricing, product visibility, market demand, presentation, or marketing strategies. I would greatly appreciate it if you could provide feedback or insights into why my product is not sold.   ... View more

I was scrolling through leggings at marketplace today and discovered that there is a blind spot in the mockup designs and that blind spot is probably costing creators sales.  When leggings are shown styled as activewear / fitness the customers may scroll past thinking “I have enough workout gear” I am not sure why creators don’t show the legging or tank top in different mockups such as a casual shopping at the mall or work at the office look. In my opinion I think showing the mockups styled with different fashion looks would help sell the top or legging.  (Attract another customer) not just activewear.  Isn’t it better to sell a possibility, with your mockup by showing them “this legging isn’t just activewear” In my opinion I think you might sell more leggings and tank tops if you showed the customer how to put together the casual, business, or date night look.   ( I am adding  3 fashion look mockups to products to show customer how to create a unique style) I want to create a need for a product, I want to sell style, plus active or jean looks.   This is what I am working on… Business look Chic Abstract Gold Dusting on Black by FunkyAbstract_Gifts     Seasonal Look Autumn Leaves on Black by Susang6 Shopping Look Black and Silver Glitter Zebra Print Chic by Susang6 Dressy Casual look Abstract Copper Feather Print on Black by FunkyAbstract_Gifts ... View more

I published this post on Aug 6 but never shared it. Below is an exact copy/paste of the blog post. What I failed to mention in the post is that this explains (I think) why there is an Excessive Royalty Fee. When you look at the numbers below you'll see it helps them claw-back a little of what they're losing as total share of the sale at higher royalty. _________________________________________________________________________________ I like to dig into the math behind our earnings on Zazzle because to me it's a puzzle-solving activity that's oddly enjoyable, and sometimes it reveals interesting/important things as it did with the User Options situation for example. For Designers who are in this as a business and dependent on their Zazzle earnings income, it is vital to understand how the math works so you can set an appropriate Royalty that works for you after it all shakes out and you are looking at your Net earnings. There are five different ways earnings on a sale of your own products can be calculated: 1) None = there was no referrer, so no one is earning a referral on it, not even Zazzle 2) Cross-Promo = you used an RF# link so earned 15% as Referrer in addition to your Royalty 3) Self-Promo = you used a "clean" link so earned a total of 35-50% of the order total 4) 3rd Party - Other = the sale was Referred but you were not the Referrer 5) 3rd Party - Zazzle = the sale was Referred but you were not the Referrer For #4 and #5, your earnings are exactly the same. In both cases the Marketing Royalty Fee for a referred sale is applied but since you weren't the Referrer, you're not earning any of it back. For Zazzle though it does make a difference as if it's Other, they have to pay out a Referral commission to someone else. Zazzle doesn't make any distinction between themself and Other on any of our earnings reports and that is a very sore point that needs to change. So while technically there are only four sale types (None, Cross, Self, or 3rd), distinguishing between Zazzle as 3rd or Other as 3rd is important when looking at the big picture. So let's look at that "big picture" ... There is a "base price" for every product which includes the minimum 5% Royalty a Designer can set. For example, if you look at the CYO blank for a 16x16 throw pillow, the list price is $33.45. If you add a design and publish and set 5% as your Royalty, it's still $33.45. I have never tried to figure out the formula Zazzle uses to determine the product price after you set your royalty % but always assumed it was, uhm, "linear". (I don't know the proper math term for this.) I just figured that whatever percent of the total sale Zazzle was making, it would stay the same as the royalty (and thus cost to end customer) increased. But I've just recently discovered this is not the case. As you increase your Royalty, Zazzle's % share of the total sale amount decreases. This is mind-boggling to me. But the math doesn't lie. I've looked at this under various circumstances and can see that an increase in Royalty can lead to a significant increase in earnings to you as the Designer while costing only slightly more to the customer and decreasing the % Zazzle makes on the sale. Now I'm going to move on to some actual examples of real-world numbers. Since wedding invites are the bread & butter of many successful designers, I looked at that first. I went to Zazzle's Best Sellers page, sorted to All-Time, and then picked the first wedding invite to show up, which happened to be a flat 5x7 at 10% royalty. 10% is also the number many set to "stay competitive" so I used 10% royalty in my comparison to a higher one. The following screenshot shows a flat 5x7 invite at the current 20% off discount, set to 10% royalty vs 23.8% royalty, with the Marketing Royalty Fee in both cases being the 50% bracket as applied to wedding stationery, and they ordered 50 invites. (Full image Here.) At 10% Royalty, the total the customer pays is $100. At 23.8% Royalty, the total the customer pays is $118. (Only $0.36 more per invite to customer) The percents I've shown under the sale types are the percent of total order cost the customer paid to Zazzle ($100 vs $118). Here it is in pie chart form where we can visualize it better: (Full image Here) Look at the None sale here, it's the most striking difference. Upping your Royalty to 23.8% earns you $16.68 more (a 166.8% increase in profits!) while Zazzle only earns $1.32 more (a measly 1.47% increase) and their percent of the total sale has decreased from 90% to 77.4% whereas yours has increased from 10% to 22.6%! If you look at all five sale types your earnings increase significantly across the board even with a 3rd Party sale where they still more than double. Your percent share of the total sale also increases across the board, except for the Self-Promo sale where it dips slightly due to the Excess Royalty Fee applied. But even with that fee you're still earning $7.60/15.2% MORE. And this increase to Royalty that significantly increases your earnings as well as shifting the % split between you and Zazzle in your favor, it only costs the customer $0.36 per invite which is peanuts in the wedding market where people who want what they want aren't going to blink at that $18 dollars in their overall wedding budget. Now lets look at another product example where the customer is only going to be ordering one instead of in bulk. Here I've used an over-sized greeting card (18x24) I have set to 22% royalty. (Full image Here) I am not providing pie charts here for visuals but you can see the same math happens as with the bulk invite sale; with the increase in Royalty %, your earnings and total percent of sale significantly increase over Zazzle's. In this case, Designer earnings on a None sale increase by $3.82 while Zazzle's only increase by $0.34. And while your share of the total sale more than doubles from 10% to 21%, Zazzle's decreases from 90% to 79%. And again, you can see this play out on all five sales types, except the Self-Promo type where our total share decreases a bit due to the Excess Royalty Fee even though our total earnings in dollars increase. This over-sized card example is for a one-off occasion where, IMO, a few cents or even a few dollars, isn't going to stop the customer from making the order. This card has sold for me multiple times at 22%, and the smaller version (8.5x11) has sold multiple times at 32.5% royalty. This is not a humble-brag. I am just trying to stress the point that a Royalty over the "suggested" 10% can make a significant difference to your earnings while having minimal impact on the customer. And it also, quite surprisingly to me, shifts the % of total sale earned. When the Ambassador Program was first announced, Zazzle used a 10% Royalty in many of their example calculations. And if you look at this page, they suggest just 5-10% as royalty which is pathetically low. I had always assumed that higher royalties would benefit both Designer and Zazzle so why wouldn't they want people to increase it? But I can see now that that is not true; the higher the royalty the more the total earnings shift in favor of the Designer instead of Zazzle. So it makes sense to me now why Zazzle recommends staying low - because despite the small increase in gross sales, it actually results in a smaller share for Zazzle where their revenue is not increasing at the same rate the Designer's is. Zazzle mentions in the above linked article being "competitive" as a reason to stay at 5-10%, and this is a concern I've seen raised by many Designers. But what's "competitive" is determined by what's in the MP. If people collectively raise their rates, than that higher rate becomes the "competitive" rate ... It's all relative, one big circle, and the change starts with you. August 6th, 2025 ~ Col's Creations ... View more

Hello,  I am a Zazzle creator  Zazzle team  informed me two weeks ago that w-8 form has been processed and that my account has been updated. However, when I looked at my payment settings I see nothing changed. It's written in that they can't pay me because my payment setting hasn't been completed and that W8-Ben form hasn't been collected yet.  I send an email to Zazzle team two weeks ago and no one responded to me . I wonder when the settings will change and when will I receive my payment. Can someone in Zazzle team here respond to me ?  ... View more

Hello everyone! How long did it take for you  to make the first sale from the day of creating your account ? ... View more

Hi Creators, Here's a dedicated thread to leave us feedback about the new feature we just launched, frames! Check out our recent article to learn all about it: https://community.zazzle.com/t5/creator-news/new-feature-alert-frames/ba-p/206434 Thank you! Team Creator  ... View more

Are Zazzle’s embroidered products out of stock or discontinued? Every item is listed as out of stock, which makes me wonder if Zazzle has actually discontinued that service. It’s really picking up steam on Etsy…. ... View more

Can Zazzle acquire a series of tall fonts for use in creating the extra-bold designs typically seen on t-shirts? We have serif, san serif, bold, condensed, calligraphy, novelty, collegiate, and grunge-style fonts, but there are no tall fonts. I can achieve this look in Illustrator by stretching the font vertically, but I can’t recreate the same effect when using a Zazzle font. Thanks! ... View more