Beyond The Mountain font glitch

mensgifts
New Contributor III

I received a message from a client by the name of Jennifer informing me that the "Beyond the Mountain" font i used on one of my invitations is not returning the correct spelling of her name. Instead of "Jennifer" which is spelt correctly in the template field, it appears as "Jeninfer" on the invitation. I have tested it and she is correct. She spoke to Zazzle about this and was advised to use another font. While this is reasonable, fonts are chosen to enhance and suit a design. My client is very peeved and thought i could offer a solution, which i unfortunately cannot as the only solution is to substitute the font with another.

Zazzle, as a client has already raised and addressed this issue with you directly, kindly let us know what the solution or work around for this issue is. Alternatively, as much as i don't want to suggest this, please remove the font as it is not working properly and will lead to multiple cancellations and loss of sales for designers down the line.

I look forward to hearing positive feedback. Thank you

1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

The font seems to be working just fine?

Type in "Jennifer" and then increase the letter spacing.

Screenshot 2023-07-24 at 2.28.47 PM.png

View solution in original post

17 REPLIES 17

Barbara
Esteemed Contributor

I just now tested it, and for sure, the font is faulty and shouldn't be used.

Colorwash's Home

Scott
Community Manager
Community Manager

The font seems to be working just fine?

Type in "Jennifer" and then increase the letter spacing.

Screenshot 2023-07-24 at 2.28.47 PM.png

Barbara
Esteemed Contributor

Scott, you're right. At 0.1 it was better defined, but it's a badly designed font that has to be fiddled with to make it legible.

Colorwash's Home

I tested this font spelling out Jennifer and it worked fine. It does look more legible if the characters are spaced farther apart. Because the "i" in Jennifer does not have a leading tail in this font choice, when positioned too close to the "n" before it, it is difficult to read. The Beyond the Mountains font is not a good choice for names like Jennifer unless you space the text out a bit more. The font is not broken, it works as intended.

mensgifts
New Contributor III

Hi Scott. Yes, that does work but by doing that i have to reduce the font size by two sizes to fit it on the same line, reducing it to a size that does not work for the invitation.

I learnt something new today and will keep this in mind going forward (for my own use) but will not be using this font for invitations as it is impossible to recreate every name or place to see what letter spacing will work for each one. 

Thank you for taking the time to take a look. It is appreciated.

Edited to include the spacing as produced by the font at size 14  Beyond the mountain size 13.png

oph3lia
New Contributor III

Thanks for posting this, if nothing else it's a warning for others using the font.

Maybe for just for this one customer you could manually edit it? Break her name into chunks and make them each a separate text layer like Jenn i fer then manually scoot the letters into place, then "group" the layers so the name is one unit. 

mensgifts
New Contributor III

Great suggestion but i have replaced it with another font and she is a happy camper. Appreciate the suggestion though!

Jadendreamer13
Valued Contributor III

It also looks more like the letter, “m” than two “n’s.” Maybe it needs to be removed from the font list….

BKMuir
Valued Contributor II

This is a ridiculous font. My name also has a double N

When spaced out the Ns remain next to each other and the other letters are wider apart

BKMuir_0-1690311838136.png

 

Natalia
Contributor II

There is nothing wrong with the font actually. Some extended fonts replace specific letter combinations with custom graphics, like in the case above you can see that the second letter N is different shape. This is done on purpose to make the font look more hand-written or more decorative. Plenty of fonts here on Zazzle use that, you just ran into an unfortunate combination with the name Jennifer 🙂

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Scott
Community Manager
Community Manager

This is expected behavior for this font. I'm moving this discussion to General since it's not really a bug.

Barbara
Esteemed Contributor

No, I think there's something wrong with the font, and it's the smattering of illegibility. Just as we speak to communicate, we also write to do so, and if we slur our words or smear our writing, communication breaks down.

Colorwash's Home

Jadendreamer13
Valued Contributor III

If this is the “expected behavior” for this font, why would anyone use it, as this issue with double letter “n’s” would limit the number of people who could personalize products using this font. I will not be using it.

Barbara
Esteemed Contributor

A lot of the free fonts are created by people who learned to use the free software for doing so. Anyone can do it, and lot of folks do. I've done it too, but this doesn't make me an expert.

Colorwash's Home

almdrs
Contributor III

Increasing the distance between the letters will create another issue: bad kerning.

detele kerning.jpgdetele kerning 2.jpg

 

mensgifts
New Contributor III

Thank you for this. I had no idea what "bad kerning" meant so i have searched for the meaning and left it here for others to learn from too.

What does bad kerning mean?
Bad kerning is thus text that has so much space between letters of one word that it appears to be two words, or so little space between letters that they run together. A common kerning issue is an "r" and an "n" together looking like an "m".



Each pair of letters has to be adjusted individually when the font is created:

kerning samples.png

If you take a look at the word "lava" you'll see that if you keep the same space between all letters, the font won't look good.