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09-17-2023 05:52 PM - edited 09-17-2023 06:39 PM
I am sorry but I am having issues with regard to collections and I am very frustrated and lost.
Any help is needed and appreciated. I have created a couple of DEMO collections for learning purposes to give myself a feel for how the collections tool works and functions. That stated I was only able to create 2 successful collections. After having created my first 2 TEST DEMO collections I ran into some very frustrating and persistent issues which I cannot seem to work out. I have spent 3 hours and nothing works!
When I create products to add to a collection I only see the first 2 collections I created under the Add to Collection under the SELL IT Dropdown menu - please see screen capture.
I do NOT see any of the other collections I created listed.
Please see screen capture.
Missing a collection!
I am missing a collection. Please see next screen capture. I should see Home Test 3.
I am then prompted to create a new collection. When I do I get the resulting error message "This collection exists in another store. Update store and choose a collection". What does this mean?
I only have one store.
Could someone please be so kind as to tell me what if anything I am doing wrong? I am so aggravated with this whole process.
At my wits end.
Just so we are clear. I am trying to add two DEMO products a throw pillow and a mug to Home Test 3 which is the name of the collection I was working on. I DO NOT want to add any more products to the other collections listed. Only Home Test 3 which you can see in the screen captures.
Again as you clearly see Home Test 3 does NOT appear in the drop down menu.
I am so lost and aggravated. Can someone please help me out?
Thanks again.
Solved! Go to Solution.
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09-17-2023 09:30 PM
Problem may have been solved. I added a new collection to the three I already created and this seemed to remedy the issue of the collections NOT showing up in the drop down menu in the add to collections under the Sell It section. So if for whatever reason you run into this please do the following.
Don't stress like I did LOL.
Add a new collection and you should see the missing collection with in the drop down list.
To illustrate my point. Let's say you have a collection named Floral Patterns.
You then create another collection called Abstract Patterns and Art.
In order to see both Floral Patterns and Abstract Patterns and Art appear in the SELL IT drop down list for Add to a Collection you will need to create a new collection.
You will then see all collections listed in the add to collections list.
Hope this makes sense. Thanks.
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09-17-2023 05:56 PM - edited 09-17-2023 06:08 PM
I tried to add the DEMO Pillow and DEMO Mug to Home Test 3 and was unsuccessful. Home Test 3 does NOT show up in the drop down menu.
I cannot add products to HOME TEST 3.
Just so we are clear these are DEMO TEST collections I created to address these types of issues.
I DO NOT want to add products to the other two collections listed, I only want to add products to Home Test 3 which is the name of the DEMO collection I was working on. I am using these demo collections as a guide and for learning purposes only.
I know others have had the same issues. Is there a work around for this?
This is infuriating and very time consuming. I have cleared my browser Google Chrome's cache, rebooted my entire system, signed in and out of my Zazzle account and taken all of the steps I know to remedy this and nothing!
What if anything am I doing wrong?!
Please help! Very frustrated and aggravated.
Thanks.
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09-17-2023 09:30 PM
Problem may have been solved. I added a new collection to the three I already created and this seemed to remedy the issue of the collections NOT showing up in the drop down menu in the add to collections under the Sell It section. So if for whatever reason you run into this please do the following.
Don't stress like I did LOL.
Add a new collection and you should see the missing collection with in the drop down list.
To illustrate my point. Let's say you have a collection named Floral Patterns.
You then create another collection called Abstract Patterns and Art.
In order to see both Floral Patterns and Abstract Patterns and Art appear in the SELL IT drop down list for Add to a Collection you will need to create a new collection.
You will then see all collections listed in the add to collections list.
Hope this makes sense. Thanks.

