I posted on this before and decided to message Zazzle to see if we could charge a customer a fee or direct them to another site (Like Etsy) to purchase the design and then use it on Zazzle. None of the referral links have ever worked for me for custom designs and instead of just saying no I wanted to explore other options. I emailed Zazzle and their response was to send me back the referral policy again. Are there even live people looking at our email request or is it all AI?
So i asked in the chat option. This was the response:
Zazzle does not allow you to directly charge a fee for custom work, but customers can message you directly to inquire about additional customizations before purchasing a product with your design.
and
No, Zazzle's guidelines state that you cannot direct customers to a different site to purchase your work if it is to be used on Zazzle. This includes promoting external websites, products, or services within messages or designs.
So, from now on unless it is quick, I will just have to say I don't do custom work. Really is a shame that Zazzle can't support us with this.
