Downloads don't work in one of my shops

[savanamm]

"Download Artwork" doesn't work in one of my shops... did anyone have a similar problem?

[Scott · Accepted solution]

Yes, there's a discussion on this topic in the Technical forum: https://community.zazzle.com/t5/technical-issues/anyone-else-unable-to-download-product-mockups/m-p/...

Locking this conversation since it's a duplicate.