Excessive Number of Captchas

Wintersight
New Contributor II

I'm trying to build an alternative to my RedBubble store, where I'll have Zazzle collections with a single design on 120 different products (instead of the 70-80 that RedBubble and Society6 max out at), but things were already running an order of magnitude slower due to the need to create each and every product individually.

Then I got hit with a captcha requirement on every single product upload.

I have to ask, is this issue ever going to be fixed, or does uploading products to Zazzle now mean spending half of your time dealing with obnoxious captcha requirements? I could understand if it was every 10-15 product uploads, but when it's every single product that really does take the cake for hostile user interface.

This is on the verge of r/ProgrammerHumor content for bad UI.

12 REPLIES 12

Scott
Community Manager
Community Manager

Our Quick Product Create feature has been paused for the holidays so that the team can focus their energy in other areas. If you're looking to add the same design to many different product types at once you may want to wait until after the holiday period is over. https://community.zazzle.com/t5/creator-news/quick-product-create-pause-for-holiday-season/ba-p/4705...

I understand that I'm suggesting that you not creating any products now, but with the holiday season already upon us it's possible that newly published products will not be as performant in on-site search results given their newness. The main benefits to publishing products at this point in the year would come with off-site advertising (sharing to social media, etc), and if you're active in that area then you may choose to publish products one-by-one, as you mentioned above. Unfortunately, it's possible that some users will see a heightened Captcha presence. We hope to update this behavior soon. As far as publishing products for future holidays, we have a planning guide to assist you with product creation here: https://community.zazzle.com/t5/creator-news/moments-planning-guide/ba-p/4243

Scott, I think the biggest problem is the recaptacha screen (or what ever it is called) - I'm now having to pick photos out of like 10 screens before I can even get into zazzle.  Sometimes the photos are such bad quality, I can't even make out what is in them.  It's very frustrating.

Wintersight  if you are proposing to have 120 products with the same design perhaps this site is not user friendly for you! You would have to make sure each and every product suits and (fits) your design, also add the appropriate tags for each product! It is not all about one design fits all re sales! Just saying!!

I think I've got it set just fine. See as follows:

https://www.zazzle.com/collections/snowfield_2-119669931792078430

@Scott 
I'm very unhappy with the fact that every time I post a product, i have to figure out a puzzle .
Please do something about this. I'm very determined to continue to post until something changes. Totally unacceptable.  Thanks!

I have tried, might I add on my end to adjust, fix, and find work arounds.  My time has been devalued and it takes twice as long to post a product.  I'm using google chrome browser and several times during posting must clear cookies and browsing history, that helps some, but not always. Please help!!!😊

CatsEyeViewGift
Contributor III

This is getting SO RIDICULOUS!  I'm not having to pick photos from at least 10 screens before it will let me into Zazzle.  Please fix this!!!

CalSoftball
New Contributor

Running into this same issue, it is nearly impossible to create items right now.

Harmony
Valued Contributor

I had to re-login to the site on the weekend and i had to go through 10 captcha puzzles before it would let me in

Will
New Contributor III

Today I have spent about 3 hours trying to login with no luck because of countless captchas, it is ridiculous 

WBartworks
Valued Contributor

I noticed that if I first click on a product before signing in, I don't get that many or none.  I think the Captchas happen, if you log in on the same site many times.

nyclosangeles
Contributor III

Hmm...
well, it's worth a shot. 
Thanks!