Has the tissue paper been discontinued?

Deb1
Contributor III

I see on the 10 lb tissue paper Zazzle box says it is discontinued. but when I click on the 10x14, 14x20, 18x24, 21x29, it does not say discontinued. So, what do we do? Do I have to redo all my tissue paper and choose the sizes not discontinued? Is the tissue paper still a product we can sell I hope, so I really liked the tissue paper.

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Deb1
Contributor III

Thank you I did not know it auto replaces that is good to know. Luckly I only had 1 that size and the rest were 14x20, 18x24 or 21x29. I went ahead and just removed it and redid the post. Thank you. 

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47 REPLIES 47

Rena
Contributor III

OK everything is saying sold out. Are they out of tissue paper? 

Deb1
Contributor III

I am getting sold out on the tissue paper when I click on them. 

Rena
Contributor III

I was on chat and they said they are out of papers. One of the worst times but no time is a good time lol

 

James
Creator Team
Creator Team

Checking this for you now. 

Rena
Contributor III

Yes thank you. 

I chatted with Rex on Z said that you all were our of paper. This is at the worst time although no time is a good time. I had just hit my highest ever on the 9th in sales. I know that this has happened before but I really pray that this isn't going to be a long ordeal. I have customers messaging me and handling it the best I can. I will be making an announcement on my page today to inform my loyal customers. Although there are 1000's that I have no idea how to contact. 

I really wish that Z would allow a way to contact our customers. Or with each sale, in their order, place our email address or contact information. 

I do have it set up in a response email on my store but I don't think that they are sent out to the customers in emails after their purchases. I have had several to check and they have never gotten one other than the original order in their email. Never the follow up. 

Thank you for checking for us. I hope we get a projected date of when things will be back in stock. 

Rena 

Rena
Contributor III

@James oh dear...I know there isn't anything we can do but my messenger box is blowing up that people don't realize what is going on and they think it is me. 

I try to explain that I have nothing to do with supply and demand. LOLOL 

Is there a projected date on this dilemma? 

I have made a post this morning and showing other products that I carry but most are only interested in the decoupage. 

Thank you 

Rena

Deb1
Contributor III

Thank you, can you please also see when it should be back in stock. I do sell tissue paper people seem to love it. Thank you. 

Rena
Contributor III

@James  Do we have any projected date on when the tissue papers will back in stock?