How Do I Add Products To A Subcategory

tunescool
Contributor

i have some subcategories, when i go to put products in their subcategories

Screen Shot 2022-03-23 at 6.06.35 PM.jpg

Screen Shot 2022-03-23 at 6.06.35 PM.jpg

7 REPLIES 7

PacifierCity
Valued Contributor II

@tunescool From the backend or product page, select edit details > Categories area... > Store Category... Change ....

You should be able to select from there the Category and then sub category.

That's for existing products.

For new product, when on the page that comes up for title tags, etc, you will be able to go to the Categories area and place it in the proper sub category.

 

PC

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-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

tunescool
Contributor

same thing, my subcategories i have made dont show up

PacifierCity
Valued Contributor II

@tunescoolHas enough time passed for indexing?  I don't see your wall art category in your store yet... so my guess is it is an indexing issue.

PC

.......................

-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

KC
Contributor III

Very frequently lately, even after the subcategory shows up on your store backend, when you move a product there, it won't show up for quite some time. 

I can't say how long. Sometimes it takes days/weeks, especially when changing the category after you post it. For me that takes longer than using the category you want when initially posting the product.

tunescool
Contributor

anyone else understand why the categories arent showing up

BKMuir
Valued Contributor II

(NOTE: I am using the reply button in the original posted message to see where my reply will end up. UPDATE: it doesn't seem to matter if you use the reply button in a post, or the area at the bottom of the page ???)

Your image shows that you are in the CATEGORY section. You state that you want to put products into sub-categories.

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You need to be in the PRODUCTS section/tab to see the products in Sub-categories. The left navigator pane will show the main categories with the subs opening up beneath them when clicked.

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As @PacifierCity  stated, you add products on the edit page by choosing from the store/category dropdown list.

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tunescool
Contributor

i was just thinking the subcategories were gonna show up right there on the left side. didnt realize you had to hit the main category and it branched off. so i got it figured out

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