Zazzle Support email did not answer my question about the iPhone 16 case: when customers or us creators changes the base White of the case to a Background Color of Pink, Blue, Red, whatever, does the color wrap around the sides, top, and bottom exactly as the final picture shows when we "Sell It"? There is nothing in the product's description to indicate that it does.
Product with changed background color # 1: https://www.zazzle.com/z/lcsv7mf1?rf=238683029349722544
Product with changed background color # 2 https://www.zazzle.com/z/gfb3d2mx?rf=238683029349722544
(Product ID: 256654837182744592)
Here is what Zazzle Support wrote to me. It does not help. How can they not ask the printer/vendor this question and add it to the product description so everyone knows? I believe it is important to know.
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As much as I’d love to help, I am unable to fulfill your design request via email.
However, we would be more than happy to assist you with your design via our online live chat. You can connect to a live agent via chat at the link below:
https://help.zazzle.com/hc/en-us
A blue icon will appear in the bottom corner with the text “Chat with us”.
We also have written instructions to help you to use our design tool. To access these instructions, please follow the link to our help center article below:
https://help.zazzle.com/hc/en-us/articles/115004604127
Should you have any further questions, just reply to this email and I will be happy to assist.
Have a great day! Stephen
Customer Care
Zazzle Inc.
Incident Reference Number: CAS-9854505-R8B3Z7 |
