My Zazzle pillow designs sold on Walmart.com as pillowcases
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05-01-2022 02:50 AM
Someone (thank you!) sent me a link to a seller on Etsy. She was purchasing my best selling pillow designs wholesale, as pillowcases. She was kind enough to take them down and share who she purchased through. They won't reply. Then, I found that same seller on Walmart.com. Over 20 of my designs so far. I am livid. Walmart is not responding. I also see designs from fellow Zazzlers on Walmart.com. Search Walmart.com for pillow cases (and maybe use the theme of your design to search for your own - most are using the exact same titles too). Here's one of mine...
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05-01-2022 06:27 AM - edited 05-01-2022 06:28 AM
This is an outrage.
Apparently more people will be doing this.
https://marketplace.walmart.com/
I also do Postcrossing!
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05-01-2022 07:38 AM
OMG! I assume you've alerted Zazzle direct? Hopefully, they will be on the case quick smart and recoup some losses!
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05-01-2022 08:37 AM
Yes, I've seen the same sellers all over with my designs. Most of them lead back to China. Not sure anything can be done. I just hope that Walmart, in particular, will get enough of our demands that they stop it themselves. I imagine they have to ask their sellers to confirm they have rights to the designs their selling. It's frustrating! 😞
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05-01-2022 07:42 AM - edited 05-01-2022 07:59 AM
For sale here too
https://www.amazon.co.uk/Emvency-Starfish-Rhinestone-Decorative-Pillowcases/dp/B07JMXZRVT?th=1
https://www.pricepulse.app/throw-pillow-covers-map-fish-colorful-caribbean-st_us_4789095
https://www.ebay.com/itm/154736242709
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05-01-2022 07:44 AM
I was just about to mention that I've found a number of mine on Amazon and had to go through the take-down process.
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05-01-2022 11:54 AM
Someone has already mentioned a very similar scheme where an Etsy seller from Turkey was selling pillowcases (or pillows) they "purchased" designs from someone else; and that person also wouldn't respond, and that Etsy seller also took down the listing with stolen designs. I wonder if that person that sells stolen designs to wholesalers actually exists or it's a made up story all thieves use as an excuse when caught to avoid being punished by the platform if they don't take down counterfeit listings following the copyright holder request. I also wonder how long it takes for them to post for sale stolen designs again.
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05-01-2022 11:58 AM
Probably ninety seconds, lol. Those who make their designs easy to steal (like Zazzle) will have an endless game of whack-a-mole, or just keep losing market share (like Zazzle).
I also do Postcrossing!
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05-01-2022 12:09 PM
I repeat like a parrot that product views should be so small that if stolen by screenshots they won't make it past first customer review. Small product view + magnifying glass, like Amazon does. I may be missing something but I think it would help big time.
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05-06-2022 07:04 PM
But would that interfere with our ability to download the product images for manual pins or mockups?
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09-01-2022 04:48 PM
It's going to be an even bigger problem since Zazzle has removed all watermarks (whether you have them enabled or not in advanced settings) and also they have enlarged the preview image. 😡
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05-01-2022 12:52 PM
You have to wonder if theft like this happens to power sellers like Elke Clarke, etc. Wonder if they have a method for combatting - or if they have the ear of Z to get them to act on this kind of theft?
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05-01-2022 02:33 PM - edited 05-01-2022 02:37 PM
Re 'power sellers' I assume you mean high level pro sellers. All the more visible items in the market place are affected. Mainly of course pillows ... best way to combat is to have custom template fields.
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05-02-2022 03:36 PM
Hi @Kkoyle ,
Many thanks for bringing this to our attention, and I'm sorry to see that this has happened. I've just reached out to you directly via email.
- Emma 🌻
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05-02-2022 05:27 PM
Thank you Emma. I replied to your email. I hope other Zazzlers will go check it out. I see so many familiar Zazzle pillow designs and shower curtains too. Kim
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05-04-2022 10:27 PM - edited 05-04-2022 10:29 PM
Sounds like Walmart is become just like Amazon. The best we can hope for is that they are using low res stolen images and that they get more cancellations than sales.
Unless you enjoy whack a mole there really is no way to stop these overseas pirates.
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05-04-2022 10:31 PM
Also, that same seller has a shop on Amazon. I recognize the name from last year when another Zazzler posted about stolen designs.
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05-06-2022 05:55 AM
***You can only submit 10 at a time through their link***
Hello Kim,
Thank you for following up on this matter. However, for reporting and tracking purposes, we ask that you submit all items you would like to report via our online portal. To ensure we receive all necessary information, please refer to the following link to submit your claims, https://brandportal.walmart.com/ipservices
Due to the large number of items you wish to report, you may want to apply for our Walmart Brand Portal. Walmart's Brand Portal is a tool that provides rights owners with the ability to manage their brands and intellectual property rights within one unified interface. The tool provides:
- Streamlined IP claim submission process
- Comprehensive claim tracking dashboard
- Centralized user management services
We trust this information is helpful. However, for additional information on the benefits of using the Brand Portal, please visit: https://marketplace.walmart.com/brand-portal/.
This claim is now closed. Once we receive the new claims, we will resume the investigation.
Thank you for your assistance.
Regards,
Kevin
Walmart Trust & Safety
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05-06-2022 08:03 AM
Good luck! I gave up even looking a long time ago. I'm sure my best-selling pillows are still up on Amazon. As soon as you get one taken down it comes back up under another name. I rarely sell a pillow here anymore.
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05-06-2022 01:56 PM
Are you kidding me? They want to sign you up so you can claim your own property... What? Is that their official DMCA takedown form? just wow.
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08-30-2022 03:59 AM - edited 08-30-2022 04:05 AM
So nice of someone to give you a heads up. 😀
I strongly suggest you print the pages that have your content (or screenshot) and make sure you have the website address (url) of those pages. It's best to keep a paper trail. And if you find the same person or company stealing your content it will be easier to take action against them. And copy or write down their contact info, their websites - anything that can help you identify them and shows they have your designs on their websites or stores.
You do have other options. Especially since both you and Walmart are in the USA.
There is a thing called DMCA. This applies to most websites. Usually a link will be provided in the website footer telling you how to lodge a DMCA complaint with them.
The DMCA (Digital Millennium Copyright Act) is a United States copyright law focused on digital mediums that helps content owners get their stolen content removed in a fast and efficient manner. This extends to places such as Internet Service Providers (ISP), web hosting providers, and search engines. (excerpt from https://kinsta.com/blog/dmca-takedown-notice/)
So you've tried to get Walmart to take it down and they didn't. 😕
Did you know they have a precise process for these kinds of requests? It is listed at https://www.walmart.com/help/article/claims-of-intellectual-property-infringement/6171b9ac00384f3f92...
I found it hard to do with Amazon, but they did remove my product.
Now if Walmart doesn't respond even after you've followed their process, you can file a DMCA TAKEDOWN NOTICE with Walmart's Internet Service Provider; their Web Host, and if nothing else fails you can request a DMCA removal to the Search Engines like Google and Bing.
The tool WHOIS will give you the info about Walmarts website admin info. https://www.whois.com/whois/walmart.com
https://www.dmca.com/Takedowns/DIY.aspx?r=m has a Do It Yourself Kit for DMCA Takedowns or you can hire them. And they have info on how to protect content on your website.
https://www.upcounsel.com/dmca-protection DMCA Protection: Everything You Need to Know
One way to know if your content is being stolen is to do backlink or reverse image checks to see where your content is being displayed.
I hope this is useful info for you.
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08-30-2022 04:30 AM - edited 08-30-2022 04:38 AM
😭😭😭 Unfortunately they are also being sold on Walmart.ca and on Amazon.com, Amazon.ca, Ebay, shopboulevard-furniture.com, GLOCING (located in New Jersey). See also the Google Search results at the end.
https://www.amazon.ca/Emvency-Colorful-Caribbean-Decorative-Pillowcase/dp/B077CYTTPT
https://www.ebay.com/itm/384778723739?chn=ps&mkevt=1&mkcid=28
Google Search for Emvency Caribbean-Starfish
Some of these designs look like your style. You might want to check them out.
Here is a website by their name and also Google Search results for them so you can see what other stores or websites they are selling on.
https://www.google.com/search?client=firefox-b-d&q=Emvency
I think going after the source might be your best action. They are even selling on Poshmark. Again, take screenshots, printouts etc, making sure you have the urls, contacts (they might have given different info to different websites.
It seems such an overwhelming issue for you to have to resolve. I wonder if Zazzle would be interested in retaining the services of https://www.dmca.com/Takedowns/DIY.aspx?r=m to help protect us from such thefts.
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09-07-2022 03:13 PM
I had to discontinue postcards because I was getting suspicious sales where someone would buy a whole bunch of postcards - 20 or 30 of different designs. They had a user account here with nothing on it. I tracked them down on Etsy. Selling my images on different products. I could tell they were mine because I always put an “Easter Egg” in my images. It’s why I always put a watermark on everything now, even though Zazzle doesn’t think it’s necessary. It’s necessary. It wasn’t just one person doing it to me. It was 7 or 8. I wish we could block suspicious buyers.
