Ongoing Problem with Product Insights

Steph
New Contributor III

Is anyone else experiencing constant issues with Product Insights?
Every time I contact support, the problem gets fixed temporarily—the feature starts working again—but after a while, it stops working and the cycle repeats.

2 REPLIES 2

dotellabelle
Contributor III

I’ve had the same experience. When Product Insights works, it’s a really helpful tool, but lately I haven’t been seeing any data there either. I just stopped relying on it.

It would be great if Zazzle could make this feature more stable, because having reliable insights really helps us make better design and marketing decisions.

Victoria
Do Tell A Belle

Same for me, I just look at my GA insights now.